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As we continue to navigate new technologies and advancements in AI, it can be challenging for employers to keep up with the rules of the working world when the rules are always changing. That’s why this month we’re recommending Gary A. Bolles’s The Next Rules of Work: The Mindset, Skillset and Toolset to Lead Your Organization Through Uncertainty.
Gary is the Chair for the Future of Work with Singularity University and a Partner in strategy consulting firm Charette, LLC. As a globally recognized expert on the future of work, he regularly consults with C-suite leaders of global companies, labor and education leaders from Brazil to Canada, and global non-profits.
This vast amount of experience and expertise has been channelled into his latest book, which acts as a guide for employers to thrive in the modern economy where the rules of work are changing almost as fast as people can learn them.
‘Old rules’ have long dominated modern companies – under this ethos, bosses embraced the idea of presenteeism and the basic hierarchical structure that leaders called the shots and workers obeyed. But the new way of working is shedding these old rules, and in its place the ‘Next Rules’ are emerging.
Those companies embracing these new rules are following a new mindset. Managers are not the source of all knowledge, but rather the guides who help workers achieve their goals and flow in the right direction. It’s about embracing innovation, creative thinking, and autonomy to result in a workplace that is fluid enough that it can take change in its stride whilst still growing in an upwards direction.
However, change has always been a tough pill to swallow, for employers and employees alike. But if employers are proactive about change and creating and implementing strategies to mitigate change fatigue, then those businesses can thrive under the new rules of work.
Gary’s book captures the notion of change and the mindsets that are needed to thrive from it expertly, pooling his own knowledge with psychological data and analytics to create a guide that all employers should read if they want their organization to not just survive, but thrive in a contemporary working world.
If you would like to discuss how we can help you strengthen your change management strategies, please get in touch with us today.
And in the meantime, make sure you grab a copy of The Next Rules of Work – you can purchase it here in the UK and here in the US.
You can do a lot in sixty minutes.
In 1903, Orville and Wilbur Wright marked the dawn of aviation with their FOUR successful sustained human flights. All four of these happened in the space of just one hour!
In 2022, Filippo Ganna cycled 56.8km in one hour setting a new world record. To achieve this, he sustained an average speed of over 35mph for a full 60-minutes. Try matching that at your next spinning class!
And, today, it’s estimated that Jeff Bezos will be earing around $3.5 million an hour.
(So, Jeff, if you read the whole of this article it will have taken up just $120,000 of your valuable time which I’m sure you’ll agree is great value!)
What we are seeing here is that although 60-minites may seem like a relatively short amount of time – the length of a lunch break, the time it takes to travel home, the duration of an episode of TV – it’s also possible for an hour to be highly productive … and maybe even groundbreaking.
At OrgShakers, we believe in The Power of the Hour … 60-minutes where leaders can bounce around ideas, receive expert advice, or get the objective feedback they need to start something incredible. After all, every successful business we’ve come to know started with an idea – and someone who was willing to listen.
That’s why we have launched our brand-new consulting service: OrgShakers CL!CK.
OrgShakers CL!CK is a one-hour, private and confidential online consultation with one of our seasoned HR professionals. It offers instant advice and is designed specifically for those times when you need help figuring out how to overcome a challenge, when you need advice on your HR processes, or if you simply just want a sounding board for new ideas to see what sticks.
With years of first-hand corporate experience on a global scale, our team can advise you on any HR question you may have, whether that be the day-to-day tactical challenges or a complex strategic issue.
If you would like to learn more about this service and book in time with one of our team members, head over to https://orgshakers.com/orgshakers-click/
As September rolls in, employers will come face-to-face with a critical reset period. The summer vacation period has come to an end, a new set of graduates are entering the workforce, and the fourth and final quarter of the year looms ahead.
All these new beginnings bring with them a unique set of opportunities, but in order to successfully seize them, there are some key things employers should consider when preparing for their September Reset:
Resetting for September may feel challenging, but if employers prepare correctly, they will be able to seize a number of opportunities to re-engage staff and solidify their plans for the remainder of the year ahead. If you would like to discuss how we can help support your organization on their journey into Q4, please get in touch with us today!
Most of us are guilty of having a gossip now and then. And there is no more potent breeding ground for gossiping than that of a workplace – after all, conversations are bound to occur over lunch breaks, in the corridor, or passing the water cooler.
However, is having a workplace that loves a gossip a sign of a healthy work environment, or a toxic one?
One study of 1,400 participants found that those perceived to be ‘office gossips’ were viewed in a negative light when compared to their non-gossiping colleagues.
However, another study determined that gossip enabled people to influence each other, form similar opinions, and build robust social bonds – as well as promoting cooperation amongst groups without the need for formal intervention.
What we’re seeing is that even though gossip is proven to be a tool for social cohesion in the workplace, its connotations can have negative effects on one’s reputation. After all, when we think about how ‘gossiping’ has been presented in popular media, it never tends to be in a favorable light (think shows like Gossip Girl or the endless litany of celebrity gossip columns).
But when it comes to employers being unsure whether or not to be concerned about office gossip, context plays a key role in whether it is acting as a force for good or not. Gossiping can actually be categorized into three different types:
When employees are engaging in positive or neutral gossip, this tends to lead to increased cohesion and camaraderie, which ultimately helps to strengthen the way that team members communicate and work together.
However, if employers begin to catch wind of negative gossiping taking place, this may be a cause for concern, as it can have a detrimental effect on their workplace culture, and can even lead to bullying allegations depending on the extent of what is being said. This can result in a workplace being dubbed ‘toxic’ and ‘unwelcoming’, which can damage the overall reputation of the organization. It is therefore important for leaders and managers to ensure that they are promoting a culture where the building of interpersonal bonds is encouraged but also aligns with the values of the company, highlighting that gossiping negatively is not something that is condoned.
If you would like to discuss how we can help you build a positive workplace culture that emboldens your reputation, please get in touch with us today.
‘Work from anywhere’ searches have risen by 145% in the UK, with recent research from MoneySuperMarket discovering that roughly six million Brits plan to use their flexibility to work abroad without telling their employer.
This rising trend has been dubbed the ‘workation’, a combination of ‘work’ and ‘vacation’ that is defined as taking a break from the work environment but not the work itself. Whilst these two things have typically been seen to be incompatible, the workation’s rising popularity seems to challenge this notion, as employees – especially the younger generations – are looking to find innovative ways to have the best of both worlds with their flexible working arrangements.
However, when we conducted our own poll asking if employers would be happy for their staff to work abroad without them knowing, 70% responded that they are happy for their staff to take a workation as long as they inform them. So, whilst the majority of employers also seem to be in favor of the workation, employees should communicate their movements to keep their employers in the loop of where they will be working from – especially if the time zone changes significantly.
It’s no wonder that we are seeing this trend emerge, as digital nomad visas have come into play in countries such as Italy, Spain, Dubai, and Thailand, to name a few. These visas aim to attract foreign employees who want to continue to work for their company whilst living elsewhere, eliminating any compliancy risks being breached by employers or employees (however, this would have to be revised if the employee decided to permanently move residences abroad).
While the workation therefore offers ample opportunity for employees to revolutionize their work-life balance into a comfortable blend of the two, there are a few things that employers need to consider to ensure that the workation remains a force for good:
Overall, the workation is shaping up to be a popular benefit that employers with remote workers can consider offering to attract and retain top talent. This is without mentioning all the additional benefits it has to offer around fostering creativity, improving mental health by working from sunny countries, and potentially strengthening the interpersonal bonds between colleagues if your company operates on a global scale. However, it’s important for employers to ensure that the workation doesn’t replace vacation, and to monitor the permanence of a workation so that there are no legal or tax implications that may have to be considered.
If you would like to discuss how we can help your organization design policies around offering workations, please get in touch with us today.
Having a digital avatar is no new feat. With the likes of Bitmojis, personalised emoticons, and The Sims games, the concept of creating a virtual lookalike hasn’t come out of thin air.
But with the world of work becoming increasingly digital, especially in the wake of hybrid and remote working, this begs the question just what role a digital avatar of oneself might play.
For one thing, we know that the metaverse boasts for its users to create their own avatars which they can control using virtual reality technology. The idea is for employees to be able to attend a digital office, surrounded by other digital versions of their colleagues, whilst still working from the comfort of home. Whilst the metaverse has since lost some of its traction, discussions around the possibilities of having AI-powered avatars have continued to gain momentum.
Most notably, founder and chief executive of Zoom, Eric Yuan, believes that in as little as five years’ time, employees could be sending their AI avatars to Zoom meetings in place of themselves.
This is based on the idea that employees would have their own ‘large language model (LLM)’, which essentially uses the underlying services of AI tools like ChatGPT to train the model on their individual speech and behaviour patterns which would allow the avatars to generate accurate and personalised responses to queries and requests.
This may sound like the plot of a futuristic sci-fi movie, but the concept of having AI mimic us isn’t as foreign as you might think. After all, Gmail has an inbuilt AI tool which can summarise and suggest replies to emails based on previous conversation points and common phrasing that the user uses.
However, despite the fact that LLMs can do passable impressions of people, there is no evidence to suggest that they can actually do useful work on behalf of someone. Not to mention the fact that if an AI version of an employee is doing their job for them, at what point does the human employee behind the avatar no longer become useful? Should an employer pay someone when their virtual counterpart is doing the brunt of the work?
On top of this, having an avatar attend meetings runs the risk of completely losing any possibility of fostering friendships and connections at work.
Whilst AI technology enables employees to work smarter and optimize their skills, are AI avatars one step too far in this technological evolution?
In recent days, the UK has experienced the worst civil unrest in more than a decade.
After the fatal stabbing of three young girls at a dance class in the UK seaside town of Southport, the spread of misinformation around the perpetrator of this crime, as well as far-right and anti-immigration rhetoric, has sparked a series of riots, looting, and violent attacks against people of colour.
After the arrest of a 17-year-old boy for the murders in Southport, social media posts began to falsely speculate that the suspect was a Muslim asylum seeker who arrived in the UK in 2023. However, it has since been confirmed that this information is false, and that the suspect was born in the UK to Rwandan parents. But these harmful rumours have led to violent rioting and race-related crime skyrocketing (on Wednesday 7th August, there were plans for more than 100 gatherings of rioters), with many people finding themselves scared to leave their homes for fear of being attacked or discriminated against due to their race, ethnicity, or faith.
Sadly, the UK is not alone in experiencing racially motivated incidents of this kind, and when they do occur, many employers will have team members who feel angry and scared. Therefore, it’s so important for leaders, managers, and HR professionals to be providing the right support during this time:
It is an atrocious thing when people feel unsafe where they live, and so it is crucial for employers to be doing everything they can to support the physical and mental wellbeing of those staff members affected.
If you would like to discuss these support strategies in further detail, please get in touch with me directly at therese@orgshakers.com
During our Inspiring Inclusion Webinar, panellist Kelli Hammersmith read an excerpt of David Brooks’s How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen. This inspired us to choose David’s book as this month’s reading recommendation.
David is an Opinion columnist for The New York Times, as well as being the author of several books. With his specialism being centred around political, social, and cultural trends, he has poured his years of expertise into this fantastic book, which explores the true and unkempt value of understanding people on a deeper level. As he himself observes, “The older I get, the more I come to the certainty that there is one skill at the centre of any healthy family, company, classroom, community or nation: the ability to see each other, to know other people, to make them feel valued, heard and understood.”
However, despite the importance of this skill, many of us can often fall short in truly understanding and valuing one another. The book is therefore driven by a series of questions which David endeavours to supply the answers to: what kind of attention should one cast on others? What conversations are vital to truly knowing a person? Which aspects of a person’s history deserve attention?
The answers to these questions are all drawn from various research from the fields of psychology and neuroscience, as well as the worlds of theatre, history, and education – interwoven with David’s own personal experiences and trademark sense of curiosity. This allows the book to act as a helpful and practical guide to fostering deeper connections at home, at work, and throughout our lives.
It is for this reason why we believe that this book is a must read for HR professionals and leaders alike. Our roles require us to understand the fundamentals of being human – it’s in the name! – and David expertly conveys not just how to ensure you are seeing and valuing the people around you, but also why it’s so important to be doing so.
If you would like to discuss how we can help coach your leaders to better understand the art of seeing their employees deeply, please get in touch with us today.
And in the meantime, make sure you grab a copy of How to Know a Person – you can purchase it here in the UK and here in the US.
Burnout is recognized by the World Health Organization (WHO) as an ‘occupational phenomenon’. Whilst it is not a medical condition, it has been classified as a syndrome, meaning a collection of symptoms or signs associated with a specific health-related cause.
Burnout is a state of emotional, physical, and mental exhaustion caused by prolonged stress or overwork. It can lead to a lack of motivation, decreased productivity, and overall feelings of cynicism and detachment. Burnout often occurs when individuals feel overwhelmed, emotionally drained, and unable to meet constant demands effectively. It can impact various aspects of a person’s life, including work performance, relationships, and overall well-being. Recognizing burnout early and taking steps to address it is important to prevent further negative consequences on health and productivity.
However, many people tend to confuse burnout with depression, but the reality is that the two are very different. Whilst there is some overlap in symptoms – such as fatigue and low mood – the two differ exponentially. The most obvious difference is that whilst burnout is considered a syndrome, depression is classified as a mental health condition and often requires a professional diagnosis and psychological/medical treatment.
This is because depression can be caused by various factors, including biological dispositions (such as genetic dispositions or hormonal imbalances) or environmental factors. Burnout, however, is primarily related to stress induced by work, and typically results from prolonged exposure to job demands paired with a lack of resources and/or support.
While burnout and depression can coexist or exacerbate each other, they are separate conditions that may necessitate different approaches to management and treatment. If you suspect that you or someone you know is experiencing symptoms of either burnout or depression, always seek the right support. This can mean reaching out to your manager, going through your HR team, or potentially reaching out to your EAP provider.
As burnout is something that is likened closely to the workplace and working conditions, it is more likely for managers and employees to recognize signs of burnout amongst their colleagues. Here are a few signs you might spot when someone is on the verge of burning out:
Once an employee has been identified as suffering from burnout, it is then important to consider implementing some of the following practices:
By recognizing the signs and implementing preventive measures, you can promote a healthy work environment for your teams that allows them to work at their optimum. To discuss how we can help implement these preventative strategies, and offer training around burnout prevention, please get in touch with me at therese@orgshakers.com
As the tug of war between working from home and working from the office continues, we are now seeing a rise in return to office (RTO) mandates being issued across multiple industries. Indeed, one study has found that up to 70% of companies with flexible work schedules are planning to increase the days employees must work in office by 2025.
These forcible RTO mandates are expected to have a disproportionately negative impact on one group of employers: the ‘super-commuters’ – individuals who travel for more than 90 minutes to get to work.
Recent research from Trainline found that the number of super-commuters has increased following the pandemic. 47% of those who travel for 90+ minutes made the change either during or after the pandemic, and 84% of super-commuters said they were able to extend their commute because of their hybrid working pattern.
This makes sense – with employees expected to come into the office less, this affords them the ability to live further away from where they work and extend their radius of travel, as they will only have to do this commute two to three times per week. However, with RTO mandates rising, this will likely take its toll on those who have to now commute 90+ minutes each way on a daily basis.
Having to travel such long distances each day significantly increases the workday for these super-commuters, taking them from an 8-hour day to over 11-hours when including this added travel. This is likely to have noticeable effects on employee performance and engagement in the form of higher absences, lower morale, and increased likelihood of burnout.
One way employers can support their super-commuters, however, is by leaning in on the very thing that has made hybrid working effective – flexibility.
If employees are going to have to spend an extended period of time travelling to work, then one thing to consider encouraging is making use of that travel time. ‘Working from home’ has already evolved beyond the home with employees working from coffee shops, trains, and just about anywhere that has a Wi-Fi signal. So, if super-commuters are spending 3 or more hours getting to and from work, why not make this a part of their working day?
This removes the pressure of travel delays making them ‘late to work’, as they would have already been working on their way to the office! It also ensures that they are able to get home from work at a time which enables them to continue to sustain the work-life balance that attracted them to hybrid and remote working in the first place.
If you would like to discuss how we can help your business optimize your working styles and ensure that optimizes productivity, please get in touch with us today.
The importance of reviewing and analysing pay equity is steadily increasing. As companies continue to strive to foster diverse, inclusive, and fair workplaces, a seemingly critical component of this is their commitment to pay equity.
Sadly, it’s no secret that there is still a significant gender pay gap (women working full-time in the US are still only paid 84% of what men earn for the same job), and so it’s no wonder that we are beginning to see pay transparency rear its head on a legislative level.
In the US, whilst there are no federal laws around pay transparency specifically, on a state level we are seeing the tide changing, with eight states now making it statutory. These include states such as California (employers must provide the pay scale for a position to an applicant after an initial interview), New York (employers must include a salary range in job postings), and Maryland (employers must provide a wage range upon the applicant’s request).
In the UK, organizations with 250 or more employees are required to publish annual reports on their gender pay gap, under the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017.
And a huge development has now come in the form of a new landmark workplace law from the EU, the EU Pay Transparency Directive, which calls for employers to conduct thorough assessments of their compensation – including in-kind benefits, basic pay, bonuses and other incentive pay – and report their results publicly, as well as providing salary transparency to candidates. This directive must be enforced in all EU countries by June 2026.
It’s likely that the importance of pay transparency will continue to gain momentum, so those employers who are already challenging pay secrecy and engaging in reviewing their pay equity are the ones that will be ahead of the curve – and this is without mentioning all the business benefits that these practices can offer:
When it comes to the reviewing and maintaining of pay equity, we can help. By conducting a pay audit, analysing and processing this data, and using it to develop transparent compensation policies, employers will be able to remain on top of their compliance whilst also reinforcing their commitment to DEI and strengthening their reputation. In addition to this, we will train managers and in-house HR personnel, equipping them with the knowledge and understanding to be able to continue regularly reviewing pay equity to ensure that it remains a priority.
To discuss the support we can offer in conducting your pay equity review, please get in touch with us today.
The workforce is quickly filling out with Gen Z workers. With it being estimated that 20% of the workforce in 2020 were Gen Z – and predicted that by 2030 they will make up a third of the workforce – now is the time for employers to be investing in the learning and development of young employees in order to reap the many benefits.
Gen Z are shaking things up for employers. With their passion for inclusion, their demand for sustainability, and their generation being the most diverse to date, it’s no wonder that the world of work has felt the quake of their arrival. With a penchant for pioneering new ways of working – paired with their social media savvy to get trends like ‘quiet quitting’ and ‘loud quitting’ going viral – it’s important for employers to ensure they are optimizing their young talent by focusing on their developmental opportunities. And there are several compelling reasons why doing so is a smart business move:
Investing in the development of young talent is more than just a trend; it is a strategic business move that yields long-term benefits. By prioritizing the growth and development of young professionals, companies can ensure their continued success and adaptability in an ever-changing business world.
To discuss how we can help bolster your L&D strategies, please get in touch with us today!