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If you ever find yourself feeling anxious, sad, and/or stressed out as your Sunday comes to a close, you may be experiencing the Sunday scaries.
These feelings can be brought on for a number of reasons, whether that be stress from the week of work one has ahead of them, sadness about having to say goodbye to the fun, relaxing weekend, or angst from personal problems that have to be shelved as the working week begins again.
This phenomenon is more common than employer might think; one LinkedIn survey found that 75% of working Americans say they experience the Sunday scaries. This is an alarming amount of people who are starting off their work week on a bad note, and this can translate into productivity and engagement levels.
Setting the right tone for the week ahead can make all the difference with keeping a team engaged. After all, studies show that happy employees are noticeably more productive, and so employers should be considering what they can do to change that feeling of dread Monday brings into a feeling of excitement.
This is where the Monday Mantra comes in; employers should start considering creating their own unique mantra’s that they can use to bring the team together and ensure that the working week is starting off on a positive, stress-free note. This can take shape in a number of different and creative ways:
In some instances, employees who are frequently feeling the Sunday scaries may be a symptom of a deeper problem. This can either be an issue rooted in the company culture that is making them not want to come to work, or it could be a lack of motivation for the work they do. In both instances, we can help by conducting a cultural audit to identify where the issue may be and create strategies to tackle this. As well as coaching leaders to consider new ways of innovating the workday, such as creating ‘squiggle room’ with job crafting to breathe new life into a role.
If you would like to discuss this in more detail, please don’t hesitate to get in touch with me at victoria.sprenger@orgshakers.com
Ah, January.
After a month packed with festive traditions, colorful lights, and more food than many of us would care to admit, it is quite natural to find yourself in a bit of a slump as the new year kicks off.
This feeling is known more commonly as the ‘January Blues’ (or the ‘Winter Woes’ if you love a little bit of alliteration). This is a common phenomenon where individuals experience a sense of depression, lethargy, or just a general decline in mood during the first month of the year. If we think of December as a rush of adrenaline, January is that feeling when the adrenaline wears off and reality comes creeping back in.
Whilst this sense of ‘feeling down’ can usually fade after getting back into the groove of things, for some it can linger longer. For example, financial stresses that may have been exacerbated by the holiday period are not going to vanish when we tip over into February. Equally, those that suffer from seasonal affective disorder (SAD) tend to struggle during these winter months.
So, when looking to re-engage employees in January and support their wellbeing during this post-festive slump, it is important for employers to view this month as a springboard for the momentum of their wellbeing strategy for the entire year, and not just fixate on wellbeing in January and then let this momentum wane as the year goes on.
And, let’s be honest, we can all be a bit guilty of this at this time of year! Some of us will have signed up for that new gym membership and started taking part in Veganuary only to discover that these resolutions quickly fizzle out. Suddenly the gym membership is just another card cluttering your wallet – and no amount of carrots and hummus can stop you daydreaming about cheese!
But in the same way persevering with the gym will improve your health, companies that maintain their wellbeing efforts throughout the whole year will find themselves with the strongest and most productive workforce, and will avoid falling into the trap of ‘wellbeing washing’.
Wellbeing washing is essentially when companies express their passion towards mental and physical health but don’t actually demonstrate this through their practices or actions. One study found that more than a third (35%) of businesses are perceived by their employees to be wellbeing washing.
The key to avoiding this slippery slope is consistency and clarity. Wellbeing is an issue that has moved up the corporate agenda in recent years – especially post-pandemic – and so it is important for employers to be consistent in their efforts to support the wellbeing needs of their workforce all year round.
And while having happy, healthy workers is already going to be good for brain health, innovative thinking, and boosting productivity, a study by Mind also discovered that 60% of workers think that if their employer made steps to support their wellbeing at work, it would increase their motivation and the likelihood of them recommending their company as a great place to work.
The best thing employers can do is be aware of those looming January blues and make it clear to their staff what support is on offer (either internally or externally) and how these services will help them with their specific needs. This keeps organizations true to their promises of bringing wellbeing to the forefront and creates a culture that promotes the mental and physical health of employees – all of which promotes a healthy business for the year to come.
If you would like to discuss how we can assist your business with its wellbeing strategies, please get in touch with us.
The integration of biometric data in the workplace is not just a futuristic concept; it’s a present reality reshaping HR practices.
Employers are increasingly turning to biometrics for accurate attendance tracking and security, with technologies like facial recognition and fingerprint scanning becoming commonplace. This evolution promises unparalleled efficiency and precision in employee management, but raises critical questions about privacy and data security.
Consider the example of TechForward Inc., a leading tech company that implemented facial recognition for attendance. This move streamlined their attendance process, reducing manual errors and administrative work. Employees quickly adapted to this change, appreciating the added efficiency in their daily routines. TechForward’s experience highlights biometric technology’s potential to enhance operational efficiency.
However, the journey wasn’t without its challenges. Initially, there was apprehension among employees about privacy and data misuse. To address this, TechForward adopted a transparent approach, conducting informational sessions that explained the technology, its usage, and robust data security measures. They ensured compliance with the General Data Protection Regulation and other privacy regulations and made employee consent a cornerstone of their policy. This approach not only alleviated concerns but also fostered a culture of trust.
Another inspiring case is HealthCare Plus, a hospital that introduced fingerprint scanning to access its pharmaceutical department. This move significantly enhanced security, ensuring only authorized personnel could access sensitive areas and medications. It provided an additional layer of safety, which is crucial in healthcare settings.
Yet, the path to implementing biometrics has its ethical quandaries. A study by the HR Tech Council revealed that 78% of employees favoured efficiency and security, and 65% expressed privacy concerns. Balancing technology and ethics is, therefore, paramount. The key lies in creating a dialogue around these technologies, involving employees in the conversation, and continuously evolving policies to protect their rights.
As we forge into the future, it’s clear that biometrics will play a pivotal role in HR. However, this technological leap must be underpinned by a commitment to transparency, security, and respect for employee privacy. By navigating this path thoughtfully, HR can harness biometric technology’s power to create a workplace that’s efficient and secure but also respectful and empowering.
If you would like to discuss this topic in more detail, please get in touch with me at sayid@orgshakers.com
As we counted down to the new year in December, we adopted the theme of looking forwards. What are the essential topics of focus for employers to be considering in 2024?
Well, in case you missed any of them, here’s a summary of our essentials:
If you would like to discuss the services we offer in regards to these essentials – or wider areas of HR – please get in touch with us.
Last year, we asked the OrgShakers team what practices and ideologies they thought employers should be leaving behind as they ventured into the new year.
Now, as another year comes to a close, we wanted to see what they believe should be left in 2023 in order to help propel sustainability and growth in the year to come:
If you want to get in touch with us surrounding these points, you can do so here.
And from all of us at OrgShakers, Happy New Year!
After discussing the world of HR consulting with Sarah Hamilton-Gill on her podcast, Leap Into HR Consulting, we moved onto looking at the four fundamental shifts that I predict we will be seeing in the near future that HR professionals need to be preparing themselves for.
We discussed the looming edge of the Workforce Cliff, the importance that employers need to be applying to the relationship between humans and technology, and the redefinition of Place and Time in the workplace. The final shift I believe businesses and HR professionals need to be preparing for is the end of jobs altogether.
The ‘job’ – defined as a set of responsibilities assigned to an individual employee – has been the fundamental building block of organizations for millennia. As the requirements of businesses have changed over the years, employers have tweaked and amended the job descriptions of their employees to adapt to these changes.
However, we have seen that the pace of this organizational change has been rapidly accelerated by the influx of new technologies paired with the evaporation of the boundaries of time and geography. Now, employers are beginning to recognize that a more flexible and responsive methodology is needed in order to keep up with this new pace of change, and so I believe we are going to see companies increasingly adopting a skills-based approach to managing work and workers. Deloitte’s 2023 Global Human Capital Trends report supports this notion, as it was discovered that 93% employers believe that moving away from the job construct is important or very important to their organization’s success.
And yet, the research also identified a readiness gap, as only 20% of these employers felt they were very ready to address the movement away from the ‘job’.
This is where HR will play a vital role, as they will be the key to bridging this gap and educating organizations around this new approach to work. And a large part of this will be challenging legacy mindsets and traditional practices that are holding employers back from skills-based work – which Deloitte reported was the main obstacle for 46% of companies.
HR will therefore have to pioneer a shift in the traditional mindset of allocating work to individuals in defined jobs to one where the work is deconstructed and assigned by:
Rather than viewing workers as ‘job holders’ performing predefined tasks, it is important to recognize them as individuals with unique skill sets. This will enable employers to match each worker with tasks that align with their specific skills. This work can be performed by a single person, a team, or a group of rotating resources, each contributing their appropriate skills while improving their current ones and developing new ones. This approach will enable workers to maximize their potential and contribute to their personal growth. It will also create a more equitable and human-centric work experience.
If you would like to discuss how OrgShakers can help guide and support you on this journey, please get in touch with me at david@orgshakers.com or reach out through our website here.
David Fairhurst is the Founder of OrgShakers. He is widely considered to be one of the world’s leading HR practitioners and is a respected thought leader, business communicator, and government advisor.
After discussing the world of HR consulting with Sarah Hamilton-Gill on her podcast, Leap Into HR Consulting, we moved onto looking at the four fundamental shifts that I predict we will be seeing in the near future that HR professionals need to be preparing themselves for.
The first of these shifts was the Workforce Cliff, and the second was the importance of the relationship between humans and technology. This leads me onto my third fundamental – the redefining of the workplace.
The COVID-19 pandemic has led to a fundamental reappraisal of both the Place and Time of work. Pre-pandemic, we were seeing the workplace boundaries of time and geography begin to evaporate as businesses were responding to the increasing pace of organizational change. The pandemic, however, catalysed this shift even further and has seen it accelerate on a global scale.
The most obvious impact has been to the Place of work – pre-pandemic, it was relatively unusual for workers to be working remotely, with Pew Research Center discovering that before early 2020 just 7% of workers worked from home full-time. Now, over one-third (35%) are working remotely on a full-time basis, with many more employed on hybrid contracts.
This forced reinvention of the Place of work has now spawned a reappraisal of Time of work. Before lockdown workers synchronized their time with colleagues by working the same set office hours which would be punctuated by face-to-face meetings. However, with the introduction of home working came the ability for these individuals to flex their working hours to accommodate their personal schedules.
This led to the realization that asynchronous work – work that is done independently from others – was not only possible, but often more productive.
So, what are the implications of Place and Time for HR?
As Lynda Gratton explores in her book Redesigning Work, there is no one-size-fits-all solution to optimizing Place and Time in the workplace. Instead, HR needs to assess the positives and negatives of each to determine the opportunities that can be created – and the trade-offs that would be made.
And now, as Place and Time become more flexible, so do the importance of policies that are applicable on a global scale. With the boundaries of Place and Time being broken down by remote work, employees can now operate from anywhere in the world, meaning that asynchronous working patterns may soon become the normal style of work. Therefore, employers who are actively engaged with optimizing their Place and Time, as well as harnessing AI-driven technologies to help employees become their best selves, are the ones who will find themselves at a more comfortable distance from the edge of the Workforce Cliff. If you would like to discuss how to begin strategizing – and optimizing – the Place and Time of your workplace, please get in touch with me at david@orgshakers.com
David Fairhurst is the Founder of OrgShakers. He is widely considered to be one of the world’s leading HR practitioners and is a respected thought leader, business communicator, and government advisor.
After discussing the world of HR consulting with Sarah Hamilton-Gill on her podcast, Leap Into HR Consulting, we moved onto looking at the four fundamental shifts that I predict we will be seeing in the near future that HR professionals need to be preparing themselves for.
The first shift was the Workforce Cliff, and the second is the relationship between humans and technology.
There has been a lot of scaremongering in the media about the effects that AI integration will have on jobs – the most notable statistic being that 300 million jobs are predicted to be lost in American and European markets, according to a report from Goldman Sachs.
However, if you dig a little deeper into this report, you discover that the authors predict that just 7% of current US employment will be fully substituted by AI, with 30% being unaffected, and 68% being complimented by its introduction.
If we take a stroll back through history, there have been many instances where workplace automation has actually resulted in either the creation of new roles or the technology becoming ‘co-workers’ with us.
A great example of technology as ‘co-workers’ is the introduction of the ATM (automated teller machines) in the US in the late 1960s. While the initial objective was to replace bank tellers and reduce the real estate needed for bank branches, the graph below highlights how, in fact, the opposite happened:
As the number of ATMs increased, so did the number of branches being opened, and the number of bank tellers. The key to this relationship being successful was employees understanding how to work with this new technology in order to deliver greater efficiency and better customer service (e.g.: the ATMs handled the basic transactions freeing up the bank tellers to deliver higher-value customer services).
As organizations introduce AI into the workplace, HR will play a pivotal role supporting these new co-worker relationships. As Melissa Swift describes in her book Work Here Now, HR will be ‘couples counsellors’ for humans and technology, coaching employees on how to successfully interact with newly integrated tech in order to optimize its (and their) abilities.
As AI has the potential to become a disruptive force within organizations – changing their structures, workflows, and processes – HR will be responsible for ensuring these changes are implemented in a way which maintains employee morale and productivity, and which secures a pipeline of future talent through enhancing a company’s reputation.
By acting as a pillar of this newly found co-existence with expanding technology, HR professionals will demonstrate how AI tools can help employees become their best selves. This will happen through nudging them to learn new behaviors, correct old habits, enhance key skills, and free up their time for more meaningful work as it can perform the more admin-based tasks.
As we continue to watch AI integration in the workplace take shape, it is important for HR to get ahead of this curve and be proactive when it comes to managing the impacts of this new technological age. If you would like to discuss how OrgShakers can help you do this, please get in touch with me at david@orgshakers.com
David Fairhurst is the Founder of OrgShakers. He is widely considered to be one of the world’s leading HR practitioners and is a respected thought leader, business communicator, and government advisor.
I recently had the pleasure of being invited onto Sarah Hamilton-Gill’s HR podcast, Leap Into HR Consulting, where the two of us discussed some of the fundamental shifts that HR professionals should expect to see in the near future.
The first of these shifts is what I call the Workforce Cliff. Flashback to almost a decade ago, when my team and I first examined data that compared the growth rate of jobs in comparison to the growth rate of economically active people. The results we published predicted that at around about now – 2023/4 – there would be more jobs in the UK than people to fill them.
Put simply, not enough babies were being born, so demand would eventually outstrip supply.
Fast forward to the present day and – as predicted – businesses are struggling to fill key roles. This is because as the economy restabilises after the effects of the pandemic, we have been set back on a path that edges us closer and closer to the Workforce Cliff.
The most recent data highlights that the growth rate for jobs is 0.94%, whereas the population growth rate for economically active people is only 0.37%. This is broadly in line with pre-pandemic rates and will create an ever-tightening labour market.
According to the Future of Jobs 2023 Report, companies have identified the availability of talent and a shortage of key skills the as two of the major issues that will negatively impact business performance over the next five years. For example, one recent study has found that only one in ten UK workers possess digital skills – which is an alarming statistic as the integration of AI begins to happen all around us.
One solution for filling these gaps lies in migration – a recent survey found that over half (52%) of small and medium-sized businesses (SMEs) are in favour of opening the UK’s doors to overseas workers to plug vacancies.
However, there are many untapped pools of talent on our own doorsteps that are being completely overlooked. For one thing, 20.8% of the working age UK population are considered economically inactive, and the largest proportion of this group are those aged between 50-64. The pandemic resulted in many midlife workers taking early retirement or being made redundant, and so there is a substantial pool of experienced and skilled workers who companies are not targeting with their attraction strategies.
The same can be said for younger workers too; many young people are now starting their careers later, so employers need to be considering what they can do to make their job offerings more attractive to this group.
Employee benefits that are on offer are a great way of accessing a specific talent pool, as each generation of workers tend to have different wants, and so these benefits packages can be made more unique to specific needs.
For instance, younger workers value work-life balance and mental health support. Midlife workers, on the other hand, value flexibility and the ability to work remotely.
The point is, if employers are being more purposeful with their attraction strategies, they will be able to move away from the Workforce Cliff’s edge. This means considering talent in all corners of the market, and ensuring that their business is an attractive one for a diverse set of people; whether they be older, younger, have an accessibility need, or be in a minority group.
Pair this with an added focus on learning and development (92% of job candidates use L&D opportunities as a deciding factor when considering job offers) and companies will have fewer issues being able to fill their skills gaps.
If you would like to discuss how OrgShakers can help perfect your talent attraction plan and strengthen your learning and development strategies, please get in touch with me at david@orgshakers.com
David Fairhurst is the Founder of OrgShakers. He is widely considered to be one of the world’s leading HR practitioners and is a respected thought leader, business communicator, and government advisor.
Learning and development (L&D) opportunities are a vital ingredient for employers when it comes to attracting and retaining top talent. Research from the IMC confirms this, with 92% of job candidates using L&D opportunities as a deciding factor when considering job offers, as well as 52% of employees citing that they left a role due to a lack of personal and professional development opportunities.
One skillset that many workers are keen to learn is generative AI skills, with more than 50% of employees stating they were eager to acquire those skills, according to Randstad’s Workmonitor Pulse. However, only one in ten workers were offered any AI training in the last year.
Pair this with Access Partnership’s survey which found that an overwhelming 93% of employers expect to use generative AI in the workplace in five years, and what you begin to see is that employees want to learn to master AI, employers want to implement AI…but there is a significant lack of L&D training opportunities around AI.
In the past year, we have seen generative AI platforms like ChatGPT take the working world by storm – but the narrative surrounding its uses in the workplace have been inconsistent. While some view this technological change as something that will replace certain jobs altogether, others view it as a tool to be collaborated with [AS1] to improve and perfect the human skills that are paired with it.
In order to start getting the most out of AI and offering L&D opportunities that allow for this skill development, employers need to first get a good and clear understanding of what generative AI can do for their specific business and in what areas it should begin to be implemented. While this could be a very effective time-saving tool – freeing up time for employees to focus on more meaningful work – it doesn’t necessarily have to be used just for the sake of using it. Identifying its strengths and weaknesses will allow organizations to create a clear roadmap for navigating generative AI, unlocking its full potential.
But a key part of this journey is offering the appropriate training to employees on how to use these new tools. It can be daunting to attempt to use generative AI without having a proper understanding of it; if employers are able to provide the essential training, suddenly all the myths surrounding AI will begin fading away, along with that initial fear of misusing it. As an example, take a look at this infographic on how best to communicate your requests to ChatGPT in order to get your desired results:
As the tools at our disposal continue to expand, it is important for companies to keep in stride with this burgeoning toolkit and offer L&D opportunities that allow for the development of these new skills that are quickly becoming essential ones.
And it is of the utmost importance that these opportunities are made available to all workers; unconscious bias around age can perpetuate the idea that older workers are less tech-savvy and so will be given less opportunities to grow their technological skillset, but as proven by our recent article, this isn’t the case!
This holiday season, one of the best gifts you can give your team is the gift of nourishing their hunger for opportunities to learn and develop! Those employers who do will have the strongest talent as they venture into the year ahead. If you would like to discuss how we can help provide training and workshops around generative AI in your workplace, please get in touch with me at andy@orgshakers.com
Did you know that from November 14th, disabled workers stop getting paid for the work they are doing until the new year?
We were shocked too. A new analysis from the Trades Union Congress discovered that disabled people effectively work for free for the last 47 days of the year due to the sizable pay gap between disabled and non-disabled workers. And what’s even more alarming is that this pay gap has actuallygrown over the last decade from 13.2% to 14.6%.
Disabled people make up 17.8% of England’s population – equivalent to 10.4 million people – and so a sizable percentage of these people are going to be of working age and, with the right reasonable adjustments, very willing and capable of working part- and full-time jobs.
But the problem that is making workplaces unattractive to diverse talent is the pay disparity they experience – and sadly, this isn’t just limited to disabled workers.
Employers who are actively taking steps to bridge this gap are the ones who are going to be the most attractive workplaces for diverse talent. It is already a well-known fact that diverse talent is good for business, so this should be a strategy that all companies are integrating.
Not only will diversifying your hires lead to wider innovative opportunities, but tapping into diverse talent pools such as disabled workers will play a huge part in plugging talent shortages and bridging emerging skills gaps.
A recent survey from the BBC of nearly 5000 companies found that 73% of these companies came across hiring difficulties during the July to September quarter of this year. Aside from the pandemic, this is one of the highest figures it has ever been!
So, what are the best way of overcoming these difficulties? Employers need to be targeting these pools of underused talent and hammering down on the pay disparity that groups like disabled workers continue to face. This will see employers bring in the best of talent from all corners of the market, and help strengthen and sustain their business well into the future.
If you would like to discuss how we can help tailor your hiring strategies and work towards closing the disability pay gap, please get in touch with us!
Learning and development (L&D) opportunities are a driving force when it comes to attracting and retaining talent. Research by the IMC found that 92% of job candidates use L&D opportunities as a deciding factor when considering job offers – as well as 52% of employees having left a role due to a lack of personal or professional development opportunities.
So why are there less developmental opportunities for older workers?
The answer is ageism – whether it be direct or subtle, purposeful or unconscious, there are pre-existing notions about someone when they reach a certain age. These notions act as barriers to career growth that need to be challenged and erased in order to unlock all of the potential of such a large proportion of the workforce.
Almost one-third of workers (32%) are now aged 50 or over. And yet, despite there being such a large presence of midlife workers in the UK workforce, 34% of these employees are unsatisfied with the few developmental opportunities available to them. And almost half (48%) say that their age is stopping them from getting a better job.
But what is really stopping them are these unconscious biases rooted in ageism. Managers may assume midlife workers are overqualified for a role, or assume that they aren’t tech-savvy, or that they will be too expensive to hire…
These are just a handful of stereotypes that perpetuate the ideology that midlife workers no longer have an appetite to learn, develop, and grow in their career – when the reality is the opposite! Just under 30% of people who are 55 and over want to improve their skills but are daunted by the idea of asking their employer to help.
And this is just those that already want to improve. If all midlife workers knew that there were learning and development opportunities on offer to them, think about many more would be interested!
Employers who are recognizing these biases and actively working towards erasing them are the ones who are going to be able to reap all the business benefits that age inclusivity has to offer. This starts by weaving this inclusivity into their hiring strategy, as this will give them access to the best and most diverse talent available. And if that isn’t enough, intergenerational teams are proven to be happier, to foster two-way mentoring relationships, and to increase customer satisfaction.
From a business perspective, as well as a social one, shattering the glass ceiling on ageism in the workplace is the smartest move a company can make.
If you would like to discuss how we can help weave age inclusion into your hiring strategy and company culture, please get in touch with us.