As we venture into this new year, none of us can be sure what the future holds. However, with ‘unprecedented’ events becoming commonplace this decade, there are sure to be more than a few surprises in store for employers over the next 12-months.

But the truth about ‘surprises’ is that very often we will have had an idea they were coming our way. So, whether it’s based on the extrapolation of an established trend or simply ‘gut instinct’ based on years’ of experience, we asked the OrgShakers to predict what will be surprising us in 2023.

  • Stephanie Rodriguez believes that many organizations will be wrong-footed by the increase in employees putting boundaries around their working hours. A significant proportion of business leaders and front-line managers still cling to the belief that staff ‘prove’ themselves by how long they work and their ability to always be available. With the rising popularity of remote working, it has become even more difficult to adhere to normal working hours due to the ability to work whenever from wherever. And so 2023 is going to see the misnomer that is ‘quiet quitting’ actually becoming a necessary step for the physical and mental wellbeing of employees. Learning to navigate this new attitude towards work is going to be a new challenge in the coming twelve months.
  • Therese Procter believes that businesses may falter due to organizational paralysis. Quite simply, the past 2-3 years have been so overwhelming that many leaders are struggling to identify a way forward. Therefore, she believes that we are going to see many more organizations reaching out to consultancies about people trends and how to navigate through difficult times. In addition, 2023 is the year of power skills for those in charge – she believes there is going to be a surge of leaders developing their emotional intelligence and empathetic skills, as this will help them to really understand the evolving needs of their team.
  • Amanda Holland believes that leaders may be surprised by the increasing importance their employees place on ‘making a difference’. The social agenda has been brought to the forefront in 2022, and now many people want to work somewhere that they believe reflects their values. Allowing employees to play their part in driving the social impact of the organization could enhance recruitment and retention result and accelerate collaboration and innovation in the workplace. She also believes there is going to be a rise in demand for remote work in the metaverse, as people seek a more realistic human connection in a virtual space.
  • Sayid Hussein agrees that there is a greater focus on the digital employee experience, adding that this may also accelerate the adoption of the four-day working week. 100 UK companies have already signed up for a permanent four-day week which he believes will act as a catalyst to propel this idea forward. Firms will, however, need guidance in navigating this new way of work.
  • Pamela Kingsland predicts that a surprise employers may encounter in the coming year is the rise of individualisation in corporate culture. The demand for flexible work schedules, tailored rewards and benefits, and personal development plans will continue to rise, as well as the emerging concept of individualised wellness. This would be data driven, and focus on people having customized gut biome treatments, individualised vitamins, and tailored exercises to a person’s specific metabolism, as well as neurological fingerprinting. Bodily health and brain health will play a big part in optimizing people to their full potential, not just as workers but as human beings.
  • And finally, one of the biggest surprises that Alisa Cardenas believes employers may see is the establishment of white-collar trade unions. There has been a significant rise in employee consciousness as we have emerged from lockdown. People have become more inclined to question the five-day, nine-to-five structure. Remote and hybrid work has introduced a new type of flexibility and being faced with a pandemic has caused a mass recalibration of what people value. We may see this begin to emerge through new unions being established in the corporate sectors.

What we do know for certain is that 2022 brought with it many unexpected surprises that had a great effect on the working world, and so as we venture into 2023, OrgShakers are ready to help employers optimize every opportunity that comes their way. To get in touch with us about your people strategy or organization dynamics, head over here.

Copyright OrgShakers: The global HR consultancy for workplace transformation founded by David Fairhurst in 2020

2022 was yet another memorable addition to the 21st century’s ‘roaring twenties’.  

With the working world still adapting to the changes that the pandemic brought, as well as the rise of the metaverse and the cost-of-living crisis, there are a lot of things that employers, upon reflection, may want to leave in the past so that they can focus on the new year – and new opportunities – that lay ahead.  

The OrgShakers team, therefore, have put together a list of thoughts that we think organizations should leave in 2022 in order to propel them upwards in the year to come:  

  • Amanda Holland believes that employers need to leave behind the idea of returning to how things used to be pre-COVID. Executives need to shift their mindset from treading water until things ‘return to normal’ to learning how to thrive in the ‘new normal’. The needs of the workforce have changed significantly, and this needs to be embraced in 2023.  
  • Building on this, Stephanie Rodriguez advises that organizations stop placing an emphasis on material in-office ‘benefits’. Free snacks, ping pong tables and nap pods are all great and fun additions to an office space, but they are also almost a given now. Instead, companies should start placing more emphasis on benefits that truly matter to most people, such as mental health assistance, flexible working, advancement opportunities and improved leave policies. This would more accurately reflect the benefits that people care about and seek out the most.  
  • Therese Procter believes that leaders need to be leaving behind the belief that asking for help is a sign of weakness. After the recently missed penalty in the England V France World Cup game, former international soccer professional Roy Keane made the point that ‘pressure will disturb even the most professional and most calm’, and this is a mindset that leaders should be adopting. The past year has brought with it countless pressures and surprises in the political, economic and social climate, and so looking ahead, executives need to focus on removing this stigma around seeking out a coach or an advisor to help them, as this will only result in making them stronger and more capable.  
  • According to Sayid Hussein, employers need to be leaving behind their apathy to cybersecurity. With 2022 seeing more cyber-attacks than ever, it is important that companies begin to improve their security measures in order to keep their data secure. Provident Bank recently conducted a survey for small businesses which found that only half of companies felt they were fully prepared for an attack. And with phishing being the most popular form of attack this year – 83% of companies said that this was how they were targeted – it is critical that organizations are leaving behind their flippancy to online security and focusing on strengthening it in the coming year.  
  • For Alisa Cardenas, it’s about organizations leaving behind the ambiguity of where their employees are investing their 401K contributions, and instead encouraging staff to invest in their values and the values of the company. Looking at companies like Invest Your Values, leaders can start to nourish their environmental, social and governance agenda by encouraging their teams to invest their money into mutual funds and exchange-traded funds that have a more positive environmental and social impact.  
  • And, finally, Pamela Kingsland believes that the way we look at business and capitalism as a whole needs to be left behind, and instead urges business leaders to begin humanising capitalism. As discussed in Hubert Joly’s new book, companies need to find ways to link an individual’s search for meaning to the overall purpose of the business, as this will allow for a more sustainable and wellness-focused workplace.   

If you want to get in touch with us surrounding any of these points, you can do so here

Copyright OrgShakers: The global HR consultancy for workplace transformation founded by David Fairhurst in 2020

Today is the Winter Solstice – the longest day and the official start of the coldest season of the year.

So, would it surprise you to know that in a couple of weeks’ time the Earth will be at the CLOSEST point in its orbit to the Sun? In other words, that we’re nearer to our fiery star in the chill of Winter and farthest away in the heat of Summer.

If it does you may, like me, be falling into the trap of so-called Northern Hemisphere Chauvinism, the same bias that assumes that North is ‘up’, and that Australia is ‘down under’ (where it is now, of course, summertime).

But this got me thinking – maybe we all need to turn things upside-down from time to time to understand them better.

This idea is particularly applicable to change management strategies. According to research by McKinsey, 70% of all change initiatives fail – and this is largely due to employee resistance (active or passive). So, maybe, the key to ensuring they succeed is by changing the way organizations are looking at change.

Imagine a change process as being like an iceberg. The new stuff – the end goal of the change – stands gleaming above the surface. Meanwhile, down below, are the existing processes and the people that implement them. And herein lies the problem – these things are below the surface, and all too often that is where they remain.

So, organizations need to flip the iceberg. To bring to the surface what lies beneath and focus on the employees that will be impacted by the changes.

But now ask yourself this: how many of the change initiatives within your organization have an HR presence on the project leadership team? My guess is that it won’t be many.

For me the case for challenging the way we approach change implementation is clear. And to make this happen we need to turn accepted thinking on its head. To put people ahead of processes and technology.

Now that may not be such a radical idea for the HR profession, but for many others it will be as counterintuitive as suggesting a world where the South Pole is at the top and sundials run anti-clockwise.

If you want to discuss the different approaches to managing change initiatives in your company, get in touch with me at andy@orgshakers.com or head over to our contact page.

Copyright OrgShakers: The global HR consultancy for workplace transformation founded by David Fairhurst in 2020

For many around the world the festive season is upon us once again – a time of celebration, family gatherings and neighbourly sharing. These days, it is also underpinned by a flurry of purchases to achieve the idyllic picture of copious presents sitting under the Christmas tree. And as our TVs and social media feeds fill up with retail adverts encouraging us to part with our hard-earned cash, it will be no surprise to hear that online sales have increased by almost a trillion dollars worldwide between 2020 and 2021.

Whilst the COVID pandemic accelerated this trend, using the internet to buy goods has already become second nature to many of us. The rise of the online marketplace is something that employers are keenly involved in, and make most of their goods and services accessible from in order to apply to the largest group of consumers.

And yet, if companies were to take a step back, they would see that there are 10 million people lacking basic digital skills in the UK alone. This is a vast pool of potential clients who are unable to access those online services and interact with the world of e-commerce, which is a large potential profit being lost, especially during the holidays when commercialism is booming.

Signposting and providing alternative options and channels for customers to communicate with your organization will help to open your virtual business doors to those who were previously being excluded as they didn’t know how, do not have, or cannot use the digital technology of today. Upskilling those staff who are customer-facing will also help widen communication abilities – but this brings into question the digital competency of your staff, too.

If we look more closely, there is a large potential pool of talent that is being iced out due to a lack of digital proficiency. The recent FutureDotNow report, which examined how many people could complete Lloyds’ Essential Digital Skills for Work tasks, found that only 32% of the UK workforce were able to complete all 17. And yet, a report published by Oxford Economics has discovered that by 2030, 75% of jobs will require advanced digital skills.

What we are seeing is that workers and consumers alike are yet to fully develop their digital abilities, and so if a company is not finding alternative ways to access these groups of people, then they are at risk of missing out on a large opportunity to increase their market scope as well as their hiring potential.

Employers should also consider offering training to new staff in their digital comprehension, as this will ensure that everyone has the desired skills they need to be able to successfully achieve at their place of employment. This also means that all the experience that has been gained from those older workers who are less tech-savvy will not go to waste, helping to further enrich and diversify your talent.

To discuss any of these topics further, or for guidance on how to create an accessible business model, get in touch with me at gavin.jones@orgshakers.com

Copyright OrgShakers: The global HR consultancy for workplace transformation founded by David Fairhurst in 2020

Creating the conditions which enable employees to be engaged and motivated should be a top priority for employers. Gallup’s State of the Global Workforce report, which found that only 21% of employees were actively engaged at work, sadly shed light on the fact that employee engagement is not being done effectively, or even prioritised, and the result is unhappy employees. This unhappiness will affect performance and will lead inevitably to unhappy customers and less successful business outcomes.

Employee engagement should be an important year-round focus, but we can do some things to help create a ‘reset’ at the beginning of the New Year and support our teams to reengage with their work. 16th January 2023 will be ‘Blue Monday’ in the UK, so called (and coined by a psychologist Cliff Arnall) because of people returning to work post-holiday to bad weather, debt and low levels of motivation. This does not apply to everyone of course, but how can employers help counteract this?

The end of year holiday period creates a ‘pause’ which people are often desperately looking forward to. With our ‘always on’ working lives, and what seems to have been an epidemic of overwork this year, many people are limping towards the finishing line of what has felt like the Marathon of 2022.  The joy of having some rest time with family and friends also creates time and space for people to think about their lives, the good and the ‘not so good’, and in particular their work lives, and how this aligns with their personal aspirations.

Rather than just hoping that people will come back from their holidays refreshed and suddenly regain engagement, we are suggesting that employers need to be proactive this new year and enable a January ‘reset’.

A key part of a leader’s role is to tap into what motivates their people, to carry the torch for the organisational purpose and create excitement about what they are to achieve in 2023 through their ability to create an engaging story of what might be.

We would like to suggest a few things businesses can do to enable a reset:

  • Make a point of welcoming everyone back. This may sound obvious but do we do it? The best way to start the year from a leadership perspective is to have a proper welcome back catch up with all your team members. Dedicate some time early in the year to get together, share holiday stories and discuss aspirations for the upcoming year. Not just going straight in talking about detailed task objectives but discussing what they would aspire to see happen in 2023. Human beings like to feel valuable, and feel that they belong, so these conversations are vitally important in maintaining the ‘social glue’ that ties teams together and in ensuring we value our colleagues and humanise our workplaces.
  • Restating and realigning purpose. Rather than just carrying on where we left off in December, the New Year gives you as leader the ideal opportunity to restate the organisational purpose; to reconnect your people with the ‘why’ we do what we do. You can reconnect your team members with their role in achieving the overall purpose of the organisation and remind them of their purpose and their value to you and the organisation. We often have a ‘look back’ at the end of a year but are less inclined to have a ‘look forward’ at the beginning of the New one as we throw ourselves straight into the work. Whatever happened last year, we are now looking forward and need to focus on what we can do in the future. This ‘look forward’ reminder also ensures that everyone is venturing into this new year with a clear sense of what the company is aiming to achieve, and this restatement of purpose can help strengthen team bonds as well as create alignment and improve the speed at which these goals are met.

My suggested reading for points 1. and 2. is ‘The Heart of Business’ by Hubert Joly – his personal playbook for achieving extraordinary outcomes by putting people and purpose at the heart of business.

  •  Speaking of goals…we all know it’s a common tradition to set new year’s resolutions for our personal goals, but there’s no reason why companies shouldn’t support this ethos. Asking each team member to set a motivational goal at the beginning of the year, that you and they can check in on every month or so, is a great way to engage people and have them work towards something other than their day-to-day organisational tasks. It may be to learn something new, go to a particular conference, or to shadow someone. It does not have to be part of their development plan but must be something that means something to them personally, like getting involved in the organisation’s corporate social responsibility events or supporting a particular charity or cause.
  • Prioritise wellbeing. 2022 was an arduous year for a lot of us – cost-of-living worries are following us into the new year, as well as increased stress levels and increasing levels of burnout. We at OrgShakers prioritise supporting wellbeing in the workplace, not just as a moral issue but as a key business driver. We understand that it makes sense to actively and consciously enhance employee wellbeing rather than having to keep fixing issues arising from overwork and stress. Adopting the January ‘reset’ mindset means making wellbeing a priority from the get-go. Consider as an organisation what you can do to create a culture of wellbeing, how you might change last year’s working practices to create the conditions for employee wellness in 2023 and see the business benefits that will follow this. Einstein said that the definition of insanity was ‘doing the same thing over and over again and expecting different results’. What can you change as a leader, and as an organisation, to create a more engaged and healthier workforce?

A strong start to your business year can make all the difference and engaging in a January reset will have big business benefits. If you would like to discuss these and other ways to create this reset, you can get in touch with me at pamela@orgshakers.com

Copyright OrgShakers: The global HR consultancy for workplace transformation founded by David Fairhurst in 2020

The holiday bonus is carrying a lot more weight this year. With financial concerns at an all-time high, many employees may find themselves eager to receive an additional monetary gift more than ever this holiday season. And while WorkNest found that nearly a third (30%) of employers are planning on giving staff one-off bonuses, this still leaves a majority of companies who either do not have the means to offer one or have not considered it.

However, an end of year bonus doesn’t necessarily have to be money. Whether you are a small organization who cannot afford to offer gifts, or you would like to give something a little different this year, here are some fun and cost-friendly alternatives to show employees gratitude this time of year:

  1. Gift card and handwritten note – it does not have to be a high dollar value, but it will still help leaders convey appreciation for their teams. A small Starbucks gift card and an accompanying, individualized note can easily put a smile on someone’s face, especially when they treat themselves to a holiday beverage.
  2. Or even just a card – if the budget is very tight, even a heart-felt card to each member of staff helps to show the appreciation being held for them. Taking the time to write each one and add in a unique detail will demonstrate how well a manager knows their employees and will make them feel seen and valued.
  3. Get creative – Leverage your creativity and gift something handmade to your employees this holiday season. If you are a business that operates remotely, use your design skills by putting together fun, personalized backgrounds for each team member. Use the background to showcase positive feedback or accomplishments highlighting employees’ most impactful achievements throughout the year. Handmade gifts are one of the best ways to show gratitude for your team. The time dedicated to each individual’s gift speaks volumes about your commitment and appreciation.
  4. Virtual holiday party – if the budget for an end of year staff party is tight, then why not consider hosting it online? Encourage those that wish to attend to slip on a quirky jumper or ugly sweater, change their Zoom or Teams background to something from their festive beliefs and host a virtual game of Jeopardy or Who Wants to be a Millionaire? to get everyone involved. Check out our tips and tricks for hosting a fun and appropriate holiday staff party here!
  5. Host an awards ceremony – Take a new twist on things. A team awards ceremony is a great activity that can be done in person or online. To coincide with awards season, why not set up your own mock red carpet? Whether you deck out with a buffet and drinks or just keep it simple, this is an innovative way of showing gratitude to your team and gives you the opportunity to have a good laugh as a team with fun awards!
  6. Or, if you do have more of a budget…there are a variety of things that can be offered in exchange of a monetary bonus that can prove to be more thoughtful and sincere, while still being relatively budget friendly. For example, planning an activity to do together, such as a curated beer/wine tasting (in person or virtual!) or something more physical (bowling, escape room). And, if you are a remote company, there are plenty of virtual experiences that everyone can take part in – this could be anything from a virtual cooking class to an interactive online murder mystery party.
  7. Make it meaningful – Those looking to give back to the community whilst providing a cheery team building experience this season should consider stepping away from the office and volunteering together. Employees can appreciate the time away knowing it’s for a meaningful cause. Another idea is using a service like Packed with Purpose, which allows employees to curate their own gift box full of a variety of goodies while supporting a variety of social and environmental causes. So, while the gift is thoughtful and individual, it is also having a positive social impact. Demonstrating the company’s alignment with personal values is becoming more attractive to talent, especially across the younger generations in the workforce. Something as simple as making a donation to a charitable organization of an employee’s choosing can go a long way, as it shows how important their social values are to you as an employer. Opting for these more meaningful gifts that give back is an excellent way for companies to demonstrate the investment that they have in their employee’s social values.

Whichever way an organization chooses to show their appreciation for their employees this holiday season, there is one key piece of advice that leaders need to remember:

It’s all about the messaging. As with any reward or recognition, the communication which accompanies the gift is very important. Ensure that any gift, activity or experience substituted for a monetary reward clearly expresses gratitude and shows how you have your employees’ interests front of mind when choosing them. Happy employees will lead to healthy business – and this is the ultimate goal.

If you would like to get in touch or need further guidance on how to approach an end of year bonus, you can contact me at alisa.cardenas@orgshakers.com

Copyright OrgShakers: The global HR consultancy for workplace transformation founded by David Fairhurst in 2020

As the festive season settles, whispers of the staff holiday party will begin to circulate. A tradition amongst many companies, it is a chance for managers and team members alike to spend some sociable time together without the pressures of work. It can be a great night, but to ensure there are no incoming HR hazards, here are a few tips and tricks we have put together to keep things fun, festive, and appropriate:

  1. Keep cultural traditions front of mindDecember is home to many religious festivals, not just Christmas. So, when hosting your staff party, try to be mindful to the diversification of your staff – if you know that there are some who celebrate different festivities, such as Hanukkah or Bodhi Day, then try and incorporate these into the party in some way. This can be as simple as having a variety of decorations from each faith, or incorporating some fun activities from the different holidays (a menorah ring toss can really bring the competitive spirit!). This will ensure that everyone who is participating feels properly included.
  2. Speaking of participation…not all staff will want to attend a holiday party. Whether that be due to prior engagements, not wanting to be around alcohol or simply being introverted, it is important to emphasise to your team that attendance is not mandatory. That said, making the event as inclusive as possible will result in the best turnout!
  3. Exchanging gifts – many employers may want to do a fun gift exchange – whether that be a game of secret santa or white elephant – and this can be a great way of bringing the team together and bonding over some fun. However, it is important to make this a voluntary venture. With the cost-of-living crisis hitting us all this year, some people may not have the means of participating in extra gift giving, and so ensuring that it is known that this is voluntary will help stifle any shame someone might have about not wanting to play. And, if you are a remote company but still wanted to do a gift exchange, you can participate in White Elephant Online by sharing your screen to still get involved with the fun.
  4. Easy on the eggnog – if you are offering alcohol at your end of year party, be sure to have included a set amount in the budget for safe transportation home for all employees. Whether this be through giving everyone Uber credit or reimbursing for train tickets, leaders have a responsibility to ensure the safety of staff. Similarly, when drinking, be sure to make it clear that a certain level of conduct still needs to be maintained.
  5. Show appreciation – a great addition to any holiday party is for leaders to find a way to show how much they appreciate everything their staff has done for them and the company throughout the year. This can be as simple as giving everyone a card, or a small goody bag. Or, if money is tight, it could be in the form of a fun gimmick – if you are serving food at the party, all the managers could be the servers for the night to flip the hierarchy!
  6. It doesn’t have to be a ‘party’ – an end of year celebration can be expensive, and in financially straining times, it can sometimes be difficult to find the means of putting a party together. But this does not mean you can’t come together in different ways. A great counter option is volunteering as a group at a local food bank or charity – the gift of giving back is always a rewarding one, and can help unite you as a team.

However you end up celebrating with your employees, the best things to take away are to be inclusive to all and to make your team members aware of how much you value them. This is a great opportunity to strengthen interpersonal bonds and bring colleagues closer together, and to let your hair down! If you need advice and/or guidance on hosting your holiday party, you can get in touch with me at brittany@orgshakers.com

Copyright OrgShakers: The global HR consultancy for workplace transformation founded by David Fairhurst in 2020

The holidays can be a trying time. At a time when you are expected to be jolly, you may find it shameful to feel anything but that.

And yet, the reality is that this time of year can be difficult for some of us, for varying reasons. For one thing, loneliness at the holidays is always a big concern. With all the festivities that are happening around us, especially Christmas, there is this connotation of inclusiveness and togetherness that can be a stark reminder for some of their own lack of company. The holidays have come to symbolise family, and so for those who may have fractured familial relationships or have lost loved ones, it can be difficult not to feel a sense of shame or embarrassment to have to admit to your own isolation. Research conducted by Mind confirms this, with over a third of people (36%) being too embarrassed to admit they are lonely at Christmas time.

There are also those who may be suffering with religious trauma. This time of year can be very triggering for those who have been brought up in strict religious households but have been on a journey of faith deconstruction into their adulthood. Being forced to take part in religious-based traditions in order to see their family can leave them feeling emotionally drained, and can lead to them feeling the need to pull away during this time.

And lastly, this year is particularly hard on us all financially. The commercialisation of Christmas is a consistent reminder that this is a time for giving and spending, but with the cost-of-living crisis touching the majority of us – Go.Compare Energy found that one in six UK households will not be putting up lights this year to save money – this can lead to increased feelings of stress and guilt at not feeling you are able to provide a ‘perfect’ Christmas. More than two in five people have reported feeling stressed during the holiday season, and just over a quarter of people (26%) say that the Christmas season actually makes their mental health worse, according to a YouGov survey.

Inevitably, all of these stresses and wellbeing concerns are going to leak into working life – so how can employers look to offer that little bit of extra help during the holiday season?

My biggest piece of advice would be to actively ask questions and actively listen to what your staff have to say. When in a managerial role, it can be very easy to fall into the habit of asking closed questions to staff, such as “Do you have any plans for Christmas?”. Nine times out of ten the answer will be ‘yes’ even if that is not the truth, so managers need to take it that next step further. Follow up with, “Oh, what are you up to?” – this immediately signals that you are genuinely interested and want to listen, and therefore you are now more likely to receive an honest answer.

Supporting the financial and emotional wellness of your staff can be difficult – you may already feel like time is escaping you – but placing that focus on your team members is a pillar of the managerial role. Even if you don’t have the answers, showing that you care enough to ask the right questions can make all the difference.

It comes down to taking accountability for your staff and making that effort to be self-aware during what is a potentially trying time for some members of your team. Making them feel comfortable, safe, and like they can confide in you will promote openness in your workplace culture and help ensure that performance can be maintained, as well as your staff being properly supported. Even if it is something as simple as sending out a group text or email on Christmas Day – it’s not a necessity, but one minute of your time could make someone feel that little bit less lonely amongst the festivities.

If you would like to discuss these topics further, you can get in contact with me at therese@orgshakers.com

Copyright OrgShakers: The global HR consultancy for workplace transformation founded by David Fairhurst in 2020

Often times, the mention of December will most likely be identified with Christmas – lights go up, grottos come out, employers across all sectors begin preparing for the rush of commercialism that accompanies this time of year.

But in reality, Christmas is just one of many festivities that is celebrated in December. And yet many companies will adopt this tunnel vision towards the Christian holiday and fail to acknowledge any others, despite the fact that their workforce could be made up of a diverse mix of team members who may have varying beliefs and traditions.

To be an inclusive employer, this requires recognizing that the holidays are woven with many varying celebrations. By doing so, you will be able to strengthen the interpersonal connections and increase collaboration amongst colleagues, which will create connectedness with your team as a whole.

There are many ways to start doing this – the simplest of them being fostering an environment where cross-cultural differences and similarities are regularly discussed – especially during holidays. Encouraging team members to share their beliefs means that others will know how best to greet them during this festive time.  If team members know that their colleague is Jewish, they will make that effort to wish them a Happy Hanukkah, and if they know someone is Christian, they will say Merry Christmas. Or, if there are members of staff who celebrate nothing at this time, then a neutral ‘Happy Holidays’ or ‘Season’s Greetings’ will suffice.

Similarly, if leaders are taking the time to get to know their team members on a personal level, their team members are going to feel seen, valued and heard, and this leads to feeling a sense of belonging. A sense of belonging is the gift that keeps on giving, and will in turn motivate team members to be talent scouts who invite those they care about to join their place of employment; the thought of quiet quitting will never even cross their mind.

Inclusivity in the holidays comes down to taking the time to know what is going on, know your team members, and making sure your team members know each other, too. December hosts Bodhi Day for those who are Buddhist, Winter Solstice for those who are Pagan, Hannukah for Jewish employees, Christmas for Christian employees and Kwanzaa for African American employees who celebrate this.

When decorating the office, there is no harm in pulling inspiration from all of these festivities – tinsel, menorah’s (although, for health and safety, not lit) and harvest baskets can make anyone celebrating feel that little bit more included, and this is a great way of keeping engagement and morale up during a particularly busy time of year for business.

It is about bridging that gap between tolerance and acceptance. Leaders do not want their team members feeling as if they are tolerant of their different beliefs, they want them to feel like they are accepted and respected in their workplace. Encouraging the team to get to know each other and ask how they would like to be greeted this holiday season will help solidify this acceptance mindset in your culture, and this will be a greatly positive force going forwards.

In the end, you will have a stronger team and an improved rapport with your people – and this can only have a positive knock-on effect for your business. If you need guidance on implementing inclusion strategies for the holidays or for the new year to come, get in touch with me at marty@orgshakers.com

Copyright OrgShakers: The global HR consultancy for workplace transformation founded by David Fairhurst in 2020

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