In just a few short years, the definition of ‘the workplace’ has undergone a dramatic transformation. Kitchens became conference rooms, spare bedrooms turned into full-time offices, and coffee tables doubled as desks. As organizations embraced remote and hybrid models in response to global disruptions, a new normal emerged – one marked by flexibility, autonomy, and, for many, the blurring boundary between work and home life.

But this shift has also exposed a critical blind spot: safety and health responsibilities in remote work environments. Many employers, long accustomed to managing risk within traditional office spaces, have been slower to adapt their policies and practices to meet the realities of hybrid teams. Yet the legal and ethical duty of care doesn’t end at the office door – it extends to wherever work happens.

The hybrid working model introduces a wide range of new safety considerations, and to keep employees protected (and businesses compliant) employers must evolve how they approach workplace health and safety in this new working landscape. Here’s what they need to be considering:

• Ergonomics at a Distance – just because employees are out of the office doesn’t mean employers are off the hook. Ergonomic injuries can occur just as easily at home as they can in a cubicle, and so employers should provide guidance – and where feasible, resources – to help remote employees set up safe, ergonomic workspaces (this could include things such as supportive seating for posture alignment and blue light filters over at-home monitors).
• Virtual Risk Assessments – traditional safety inspections may be rooted in the office, but hazards still exist at home. From poor lighting and unsafe extension cords to cluttered walkways, remote employees face risks that may go unnoticed. Employers can aim to mitigate these risks by offering services such as virtual risk assessments or self-checklists that employees can use to audit their home office setups.
• Supporting Mental Health in Remote Teams – perhaps the most pressing safety concern in hybrid and remote environments is mental health. The blurring of work-life boundaries, coupled with increased isolation, has led to rising levels of stress, burnout, and disconnection. To prevent this, employers should be actively supporting mental wellbeing through clear working hour expectations, access to mental health resources (such as Employee Assistance Programs) and regular check-ins.  
• Staying Connected to Stay Safe – safety isn’t just physical, it’s cultural. Remote isolation can weaken communication, delay reporting of issues, and chip away at team morale. Employers should aim to prioritize connection by creating consistent touchpoints (such as regular 1:1 meetings and team huddles), as well designing digital social spaces that can replicate the more informal interactions of office life.
• Policy – as the nature of work changes, health and safety policies must evolve accordingly. Employers need to update their frameworks to clearly reflect safety responsibilities for remote employees, incident reporting procedures for home-based injuries and legal compliance across state or international jurisdictions. Having these clearly defined expectations reduces liability and promotes a consistent standard of care across all work environments.
• Technology as a Safety Ally – digital platforms now play a central role in workplace health and safety. From monitoring workloads to tracking employee engagement and flagging burnout, technology can help transform health and safety from a reactive process into a proactive one.

Many employers may still be unaware that their duty of care extends beyond the office walls. Under labor laws such as OSHA in the US, employers are legally responsible for ensuring a safe work environment for all employees – including those working remotely. Injuries or health issues occurring at home may still fall under workers’ compensation and employer liability.

And in addition to physical considerations, remote safety also includes cybersecurity, equitable access, and legal compliance under regulations like the Americans with Disabilities Act (ADA) and General Data Protection Regulation (GDPR). Failing to update policies to reflect hybrid models can leave organizations vulnerable to audit risks, lawsuits, and reputational harm.

The hybrid workplace is here to stay, and demands a much broader, more flexible approach that treats every employee’s environment with equal importance. To discuss how we can help ensure that you are compliant with health and safety expectations in a remote working world, please get in touch with me directly at natasha.santos@orgshakers.com