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Let’s start by acknowledging the ‘negative’ perception: investing time and resources into external volunteering can feel like a distraction from core work.
Companies worry about lost productivity, back‑office coordination burden, or uneven participation. But here’s the flip side – when structured as skills-based volunteering, these programs become learning and development gold.
Why?
Because volunteering builds real-world competencies far better than traditional training. According to data from MovingWorlds, 76% of employees say they have developed core work skills through volunteering assignments – skills like project management, creative problem-solving, cross-cultural communication, and leadership – often faster and more deeply than through conventional seminars or courses.
In fact, MovingWorlds also reports that skills-based volunteering fosters professional growth more effectively than many traditional L&D programs. And in today’s tight budget environment, that kind of return on investment matters. Employers will get leadership-ready employees, broader skill sets, and boosted engagement, all while staying within existing corporate social responsibility frameworks.
Moreover, volunteering delivers a clearly measurable impact. The Independent Sector estimated the value of one volunteer hour at $34.79 in 2024, a nearly 4% increase year over year. That means employee time isn’t just symbolic, it has quantifiable value, especially when aligned with skill-based volunteer projects.
We’re also seeing voluntary engagement surge: global corporate volunteering hours rose 41%, and virtual volunteering is now offered by over 90% of companies, many including skills-based formats. Plus, around 28% of companies introduced or expanded skills‑based volunteering in just the past year. So even if volunteer leave days go unused (a common concern), the rising formatted programs will ensure impact and uptake.
From an employer perspective, this can be a real strategic shift:
The possible downsides, such as lost work hours or the fear of performativity, are avoidable. By integrating volunteering into existing development pathways, employers can avoid spreading their staff too thin.
Employers can turn volunteering from a fluffy perk into a strategic L&D tool, because when done right, volunteering is not a cost, but instead a creative way to build skill, engagement, and impact.
If you would like to discuss how we can help align volunterring with learning and development opportunities for your staff, please get in touch with us today!
Workplace friendships have always been a part of professional life, but their importance has grown significantly in recent years. Far from being a “nice-to-have,” research shows that close relationships at work can boost engagement, performance, and overall job satisfaction.
Gallup data highlights that having a best friend at work is strongly linked to business outcomes, including profitability, safety, and retention. Employees who report having a best friend at work are more likely to engage customers, get more done in less time, and share innovative ideas. Other studies confirm that more than 76% of employees have at least one close friend at work, and many organizational psychologists recognize these relationships as key to collaboration, adaptability, and psychological safety.
The pandemic underscored the value of strong social ties in the workplace. For many employees, having a close colleague to lean on made the difference during periods of uncertainty, isolation, and heavy workloads. Whether it was sharing encouragement during remote schooling challenges or providing accountability during fully remote work, friendships helped employees feel supported and connected.
When employees know someone has their back, they are more likely to go the extra mile. Best friends at work are not just social companions, they help drive performance and resilience. They create an atmosphere where people feel safe to share ideas, take risks, and be authentic.
Despite the benefits, only about two in ten employees in the U.S. report having a best friend at work. This means many organizations are missing out on the positive outcomes that strong workplace relationships can deliver.
Leaders play a central role in shaping a culture that encourages friendships. This includes:
While friendships can be powerful drivers of engagement and culture, they also need healthy boundaries. Friendships at work should never compromise professionalism, accountability, or fairness. Clear values, respect for boundaries, and alignment on team goals are key to ensuring that relationships remain a positive force.
Employers can coach managers and employees on how to balance these dynamics. For example, recognizing that while humor and camaraderie build cohesion, maintaining clarity around roles and responsibilities is equally important.
Workplace friendships are more than a social perk. They are a strategic asset that fuels engagement, productivity, and retention. In the post-pandemic workplace, where many employees feel emotionally taxed and physically distanced, these connections are even more critical.
It’s also a lifeline for mental health, with research showing suicide is the leading cause of death for men under 50 it’s more crucial than ever to encourage male connections in the workplace, and it’s equally just as important for everyone to feel comfortable and supported at work.
The goal for employers is not to force friendships but to create the conditions where they can naturally form. This means designing cultures that value connection, trust, and shared purpose.
By supporting authentic relationships, organizations can build teams that are not only more engaged but also more innovative, resilient, and ready to meet the challenges of the modern workplace.
If you would like to explore how to foster workplace friendships while maintaining balance and professionalism, get in touch with us at hello@orgshakers.com.
Over the past few years, pets have become a bigger part of our working lives than ever before. More than 23 million American households adopted a pet during the pandemic, according to the ASPCA, and many employees grew accustomed to working side by side with their furry (and sometimes feathered or scaly) companions.
Now that in-office work has returned for many, the question of what to do about pets has become a serious workplace discussion. Some employees worry about leaving their pets at home, while others are actively seeking companies that welcome them into the office.
In fact, recent surveys reveal just how important this issue has become:
Big names like Amazon, Google, Airbnb, and Salesforce already allow pets in their workplaces. But should your organization follow their lead?
There is strong evidence that allowing pets in the office can benefit both employees and employers.
1. Stress reduction and wellbeing
Studies show that interacting with pets lowers stress levels and can even improve concentration and planning. Remarkably, the positive effects can last up to six weeks after contact.
2. Stronger team morale and culture
Employees report that pets boost morale (54%), reduce stress (65%), and improve the workplace atmosphere overall. Pets can also serve as icebreakers, helping colleagues connect more easily.
3. Talent attraction and retention
With nearly a third of employees saying they would sacrifice salary for pet-friendly perks, organizations that embrace these policies may find it easier to attract and retain talent. Advertising the policy upfront can be a simple yet powerful differentiator.
4. Practical support for pet owners
Dog walkers and pet care can be costly and hard to manage around work schedules. Allowing pets in the office alleviates this pressure and shows genuine consideration for employees’ lives outside of work.
Despite the clear upsides, pet-friendly policies aren’t without challenges. Employers need to weigh several practical and cultural factors before opening the doors to four-legged colleagues:
For organizations unsure about going fully pet-friendly, there are flexible alternatives. These include:
As Molly Johnson-Jones, CEO of Flexa, points out: “The benefits of dog-friendly offices are clear — they reduce stress, boost morale, and build bonds between colleagues. But thoughtful policies are essential to make it work for everyone.”
Pets can bring joy, reduce stress, and strengthen workplace culture. But as with any policy, inclusivity must come first. Employers considering pet-friendly benefits should carefully balance the enthusiasm of pet owners with the needs and comfort of all employees.
Handled well, pet-friendly policies can become more than just a perk — they can be a genuine driver of wellbeing, connection, and talent retention.
If you’d like to discuss how to design pet-friendly policies that work for your organization, get in touch with us at OrgShakers today.
The excitement of a promotion is palpable – the celebrations, the recognition, the doors they open.
But there’s another, quieter side of the story that plays out behind closed doors: the moment when a capable, hardworking employee goes for a promotion… and doesn’t land it.
It’s a tough blow. Disappointment, frustration, and even self-doubt can creep in, leaving employees disillusioned and disengaged. In fact, a survey by McKinsey & Company found that nearly 40% of employees who were passed over for a promotion considered leaving their organization within six months.
This statistic points to a clear truth: how leaders handle these moments matters. A lot.
But with the right coaching and culture, leaders can help employees process the setback, build resilience, and ultimately emerge stronger and more motivated. Here’s how they can turn a missed promotion into a powerful opportunity for growth:
1. Acknowledge the Effort, Not Just the Outcome
It starts with empathy. An employee who puts themselves forward for a promotion has taken a risk. They’ve shown ambition and vulnerability, and both of these things deserve recognition.
Leaders must make space for disappointment, not brush it aside. A sincere conversation that begins with, “I know this outcome is hard, and I appreciate the courage it took to put yourself out there,” sets the tone. It reinforces a culture where effort, not just results, is valued.
2. Offer Specific, Constructive Feedback
Generic responses like “You did great, but it just wasn’t your time” only fuel confusion. Employees need clear, actionable insight into what they did well and where they fell short.
Frame feedback in a way that empowers rather than discourages: “Your leadership in cross-functional projects really stood out. To strengthen your case next time, let’s focus on building your strategic planning skills and gaining more visibility with senior stakeholders.”
3. Co-Create a Development Plan
Once feedback is delivered, shift the focus to growth. Ask:
“What would you like to do differently next time?” “What roles are you aiming for in the long run?” “How can I support you in getting there?”
Together, create a development plan with specific goals, whether that’s mentorship, new responsibilities, skill-building, or visibility projects. This helps move employees from feeling stuck to being in motion towards growth, which also aids in keeping them consistently engaged in their progress.
4. Normalize Setbacks as Part of Growth
Rejection is part of almost every successful career path. Share real stories (maybe even your own), as when leaders are honest about past rejections and what they learned, it gives employees permission to see their own experience as a step, not a stop. This kind of storytelling helps shape a growth mindset, which has been linked to increased resilience and higher long-term achievement.
5. Celebrate Progress Along the Way
Progress deserves praise – whether or not it comes with a title. Recognize new skills, successful projects, and bold efforts.
While much focus is placed on those who miss out, it’s equally important to support employees who do secure the promotion.
Accepting a new role can be exciting, but it also comes with responsibility for how it is handled internally.
A thoughtful approach helps maintain team morale and strengthens workplace culture.
We should where possible encourage promoted employees to:
Handled well, promotions can strengthen relationships across the workforce rather than create divides, reinforcing a culture where success is celebrated collectively.
Over time, your employee will start to see that the missed promotion wasn’t a wall, but rather a curve in the road that led to something better.
Disappointment is part of professional life, but disillusionment doesn’t have to be. With thoughtful coaching, transparent feedback, and ongoing support, employers can help employees turn rejection into resilience.
If you would like to discuss how we can help coach your people managers in the art of turning rejection into resilience, please get in touch with us today!
Humor at work can be a powerful force.
A well-timed joke can break the ice, ease tension during a tough meeting, or help teammates bond across departments. In fact, a survey by Robert Half revealed that 91% of executives believe a good sense of humor is important for career advancement, and 84% feel humorous employees do better work overall. And psychological research this notion, as it has been discovered that positive humor correlates with higher job satisfaction and stronger workplace relationships.
From an employer standpoint, these findings are encouraging. Positive, respectful humor (especially the kind that’s inclusive and team building) can be a powerful asset. It fosters psychological safety, a key factor in employee engagement and innovation. Encouraging affiliative humor (e.g., team memes, light-hearted stories, or fun icebreakers) can create a more open and connected culture. The opportunity here is to treat humor as more than a distraction and instead use it as a strategic tool for cohesion and creativity.
However, with great laughter comes great responsibility, as the risks of humor gone wrong are very real. A study by Reliable Plant found that over 70% of workers have witnessed jokes about sensitive topics like weight or age, and over 40% admitted to making such jokes themselves. In more serious cases, inappropriate jokes can stray into legally risky territory – especially those that touch on any protected characteristics. These kinds of comments can quickly lead to legal issues, putting companies at risk of harassment claims.
And even seemingly harmless humor can have a negative impact. A recent study found that employees often feel emotionally exhausted when expected to laugh at a manager’s jokes…especially when those jokes are frequent or feel forced. The same study found that excessive joking by leaders can damage trust and lower overall job satisfaction. This is because it’s a subtle form of emotional labor – employees feel they must perform enjoyment, even when it doesn’t come naturally.
So, what can employers do? The goal isn’t to outlaw jokes, but to make them safe, inclusive, and effective. Start by offering clear, proactive guidance about appropriate humor; policies should define boundaries, not banter.
Humor training can also be folded into existing DEI or harassment-prevention workshops, with real-world examples (shared anonymously or hypothetically) that highlight impact over intent.
Leadership development is another key area. Managers set the tone, and their use of humor (especially self-deprecating or inclusive humor) can either lift the room or alienate it. Therefore, it’s best that leaders are encouraged to use humor sparingly and intentionally. It’s also worth coaching managers to be aware of how their positional power influences how their jokes land.
Most importantly, build a culture where employees feel safe to speak up. Jokes that make people uncomfortable are often left unreported, especially if the jokester holds authority. A well-publicized, non-punitive reporting mechanism can help flag patterns before they become problems. And when employees see their company address concerns with fairness and sensitivity, this helps to build trust across the board.
Of course, humor shouldn’t disappear from the workplace, it just needs some boundaries and support; run a “bad pun” contest or host virtual watercooler chats where people can share clean, funny stories. Recognize that humor, when used thoughtfully, can help people feel more human, more engaged, and more connected.
If you would like to discuss how we can help ensure that humor has a proper and inclusive place in your workplace, please get in touch with us today!
With the cost of living continuing to rise, employee wellbeing has shifted from a “nice-to-have” to a critical driver of business success. For small businesses and startups, competing with larger companies on salary alone can be challenging. But that does not mean you cannot make a significant impact on your team’s wellbeing.
According to LendingClub, 64% of Americans were living paycheck to paycheck in 2022, and Employment Hero reports that nearly 30% of employees say financial stress is their biggest workplace concern. These pressures, combined with rising rates of burnout and mental health challenges, make it essential for leaders to take a proactive approach.
Below, we explore practical, cost-effective ways to enhance employee wellbeing without putting undue strain on your budget.
Even if pay increases are not feasible, you can help employees manage their finances more effectively.
These steps can ease financial anxiety and demonstrate that you are invested in your team’s long-term stability.
Yes — when implemented thoughtfully, flexibility can boost both productivity and morale. Research shows that remote workers often report a better work-life balance and higher productivity compared to fully in-office staff.
For small businesses, flexible work can:
Whether through hybrid arrangements or fully remote roles, flexibility helps employees bring their best selves to work.
Despite progress, nearly half of employees still feel uncomfortable discussing mental health at work. For small businesses, creating a safe, open culture is essential.
Practical steps include:
By normalizing conversations about mental health, you remove stigma and create an environment where employees can seek support before challenges escalate.
Physical health and mental health are closely linked. Exercise releases endorphins, which help reduce stress and improve mood. You can promote physical wellbeing by:
Even small gestures toward physical wellness can help employees feel healthier, more energized, and more engaged at work.
Open communication is one of the most cost-effective tools for boosting wellbeing. By regularly speaking with your employees about their challenges, career goals, and workload, you can make targeted adjustments.
In small teams, flexibility with roles can be a powerful motivator. For example, if one employee is feeling burned out in a certain area and another is eager to develop new skills, swapping responsibilities can improve morale while building capabilities across the business.
While salary is important, meaningful perks can be a game-changer for attracting and retaining talent. Remote and flexible work options remain at the top of employees’ wish lists, followed by professional development opportunities and recognition programs.
By focusing on perks that resonate with your team — even if they cost little to implement — you send a strong signal that you value their growth, balance, and wellbeing.
Employee wellbeing is directly tied to productivity, retention, and overall business success. Employment Hero’s data shows that only 26% of employees in small businesses say their company has wellbeing programs in place — a clear opportunity for forward-thinking leaders.
Prioritizing wellbeing is not just about caring for your people — it is a strategic move that can help your business thrive in a competitive market. By combining empathy with practical initiatives, you can create a workplace where employees feel supported, motivated, and committed to your shared goals.
If you want to explore tailored strategies for your organization, contact the team at Orgshakers today!
In the midst of leading a large-scale downsizing project, I have seen firsthand the critical difference a high-EQ (Emotional Intelligence) approach makes during redundancy conversations.
I have been handling multiple outplacement meetings on behalf of a client organization undergoing significant transformation. The feedback we’ve received? Unanimously positive – despite the challenging circumstances.
But what makes a high-EQ outplacement process so impactful?
Redundancy is never easy. For those being let go, it’s a moment of vulnerability, fear, and sometimes anger. For those left behind, it’s often a mix of confusion, guilt, and anxiety – so much so that one survey found that 74% of employees who kept their jobs after layoffs said their productivity declined. Emotions run high on both sides, and without care and compassion, an organization can severely damage its morale and its employees’ engagement.
This is where emotional intelligence comes in. When done well, emotionally intelligent redundancy conversations don’t just soften the blow – they preserve dignity, foster trust, and protect company culture.
In this particular project, we have seen how involving an external team can help lighten the emotional load. Managers within the business – many of whom are having redundancy conversations for the first time in their careers – found it deeply difficult. The emotional toll of delivering such news to a long-time colleague or friend cannot be understated.
Outsourcing these conversations to an external, neutral party offers benefits for both the departing employee and the internal team. The individual being made redundant can direct their frustration or sadness to a neutral third party, rather than someone they work closely with. Consultants trained in emotional intelligence are also better equipped to stay composed, read non-verbal cues, and steer conversations away from blame and toward constructive closure.
A high-EQ facilitator will know that tone, timing, and language matter. It’s about more than just the words you say, but how you say them, how you listen, and how you respond to unspoken emotional cues. You must notice when someone’s voice catches, or when their shoulders stiffen, and you must respond with empathy, not platitudes.
This is why I am constantly encouraging my team to reflect on their delivery. Do they sound scripted? Nervous? Detached? These micro-signals can be deeply off-putting to someone receiving life-altering news. I also highly recommend roleplay, trial and error, and constant reflection to build skill and confidence in emotionally intelligent communication, as these will all lend to ensuring those difficult conversations have that oh-so-needed human touch.
In our increasingly AI-assisted workplace, this human skill is more vital than ever. While AI can help draft scripts or talking points, redundancy conversations require EQ, which is a fundamentally human trait.
Another key element of high-EQ redundancy processes is anticipation. Emotionally intelligent leaders think several steps ahead. What phrases could escalate tension? How can we frame information to preserve the employee’s sense of value and dignity?
It’s about maintaining a compassionate tone and controlling the emotional temperature of the conversation. You need to use your head, but also your heart and instinct.
The pandemic accelerated remote working, and today, many redundancy discussions happen via video call. This adds another layer of complexity, as you lose access to much of the body language and subtle social signals that help guide emotional tone. As only a fraction of non-verbal communication comes through a screen, high EQ becomes even more essential.
In an era where employer branding and employee experience are under constant scrutiny, investing in emotionally intelligent outplacement is not just the right thing to do – it’s a strategic imperative. If you would like to discuss how we can help you with this, please get in touch with me at therese@orgshakers.com
Financial well-being programs are no longer a niche employee perk. For employers in both the US and UK, they have become a strategic investment that can improve productivity, reduce absenteeism, and strengthen retention.
As the cost of living continues to squeeze households on both sides of the Atlantic, companies that offer meaningful financial support stand out in competitive job markets. This support goes beyond salary – it’s about equipping employees with tools, resources, and structures that help them manage their money confidently and plan for the future. By prioritising financial wellbeing, businesses can address the root causes of stress that impact performance, while fostering a culture of loyalty and trust.
New tools are introduced to the market to offer instant access to cash interest free mid-month from salaries and more financial wellbeing benefits are being launched globally, in this article we explore the benefits of implementing a financial wellbeing program into your organisation.
Money worries can consume a surprising amount of mental energy during the workday. When employees are distracted by financial stress, they’re less able to focus, make decisions, or produce quality work. Financial wellbeing initiatives — such as debt management guidance, budgeting workshops, or earned wage access — can help to ease those concerns. The result is a workforce that’s more focused and engaged, with a noticeable uptick in productivity.
In both the US and UK, the impact is similar: when workers feel financially stable, they are more likely to apply their full attention to the job in front of them. This isn’t just theory; employers report improvements in project turnaround times, customer service ratings, and innovation when financial stress is reduced. Addressing these stressors gives employees mental clarity, allowing them to shift from a survival mindset to one where they can think creatively and strategically.
For businesses, fewer absences mean smoother operations and lower costs associated with temporary cover or lost productivity. UK employers, for instance, may also benefit from reduced Statutory Sick Pay liabilities, while US businesses can avoid overtime costs from covering absent staff. By proactively supporting employees’ financial resilience, companies address a root cause of absenteeism before it escalates into a chronic issue.
In competitive job markets, salary alone is rarely enough to keep top talent. Employees are increasingly seeking workplaces that value their wellbeing holistically, and financial support plays a key role in that perception. Benefits such as employer-matched savings programs, help-to-save schemes, or financial coaching can be a deciding factor when employees weigh up staying or leaving.
The long-term payoff for businesses is significant. Reduced turnover means less money spent on recruitment and training, and more institutional knowledge retained. For US firms, this can also mean lower unemployment insurance costs; in the UK, it means avoiding the time and expense of recruiting in a candidate-short market. Employees who feel supported financially are more likely to develop long-term loyalty and invest their energy in helping the company succeed.
In an era where employer review sites and social media can quickly shape public perception, offering financial wellbeing programs can significantly boost a company’s reputation. Prospective hires increasingly research how businesses treat their staff, and visible commitments to financial health can tip the scales in your favour. This applies equally in the US and UK, where jobseekers value transparency and genuine care over superficial perks.
An employer brand built on authentic support not only attracts more applicants but also appeals to clients and investors who prioritise ethical business practices. When a company demonstrates it understands and responds to real-world employee challenges, it positions itself as forward-thinking and people-first — a message that resonates far beyond the internal workforce.
Financial wellbeing programs are not just a compassionate gesture; they are a strategic business tool with measurable benefits.
From boosting productivity to reducing absenteeism and improving retention, these initiatives create a healthier, more resilient workforce. In both the US and UK, the business case is clear: employees who feel financially secure are more engaged, more loyal, and more capable of delivering results. Investing in their financial wellbeing is, ultimately, investing in the success of the organisation.
Thinking of implementing financial well-being programs into your organisation? Contact us today at OrgShakers, the global HR professionals, at hello@orgshakers.com
Loneliness is often described as a ‘silent’ epidemic, but in the workplace, it’s becoming harder to ignore – and rightly so.
As employers, we must not only acknowledge the growing sense of disconnection among employees but also view this as a pivotal opportunity to reimagine belonging at work.
Recent research discovered that 53% of employees reported feeling lonelier now than before the pandemic. And what’s even more concerning is that 39% say they don’t have a single friend at work, a stark contrast to the age-old wisdom that workplace friendships are the glue of engagement, resilience, and retention.
We wanted to dig a bit deeper into this notion, so we turned to our LinkedIn community and asked if they believed that loneliness was a significant issue in their organization. Of the respondents, 70% recognized it as an issue of concern in their organization, whilst only 16% could say for sure that it wasn’t. These results are more than just numbers…they are a call to action.
Loneliness at work doesn’t just mean physically being alone. It manifests as:
While these realities are sobering, they also offer employers a unique opportunity to design workplaces that don’t just operate but connect.
Instead of viewing loneliness as a threat to productivity, it needs to be viewed as a signal that something in the culture, structure, or leadership style needs to evolve. Here’s how employers can begin:
Yes, the loneliness crisis is real. But it also presents an opportunity to humanise work in a way that hasn’t been done before. Connection is no longer a ‘nice to have’ – it’s a critical pillar of workplace wellbeing. And in nurturing it, we can turn a crisis of isolation into a movement of inclusion.
If you would like to discuss how we can help embed inclusion and camaraderie strategies into your workplace, please get in touch with us today!
As climate change accelerates the frequency and severity of natural disasters, the impact on employees and business operations is becoming increasingly tangible.
From wildfires in California to flooding in Texas, China, and Europe, extreme weather events are no longer isolated incidents – they are persistent threats to workforce stability and organizational continuity.
In response, HR professionals are rethinking traditional benefit structures and exploring innovative solutions like catastrophe insurance to support employees in times of crisis.
This article synthesizes recent developments and research to present a compelling case for integrating climate-related protections into employee benefits.
The Rising Tide of Climate Disruption
In 2024 alone, economic losses from natural disasters reached $368 billion globally, driven by hurricanes, floods, and severe storms. The U.S. experienced 27 major climate disasters that year, contributing to a cumulative $3 trillion in losses since 1980. These events are not only financially devastating but also deeply disruptive to employees’ lives – affecting housing, health, and the ability to work.
Mercer’s 2025 survey revealed that 76% of employers reported their workforce had been affected by at least one extreme weather event in the past two years, with flooding and wildfires being the most common. This growing exposure has prompted HR leaders to expand their benefits offerings to include climate-related support mechanisms.
Catastrophe Insurance: A Strategic Employee Benefit
Traditionally used to protect business assets, catastrophe insurance is now being considered as a direct employee benefit. This coverage provides financial protection against disasters such as wildfires, hurricanes, and floods – events that standard insurance policies often inadequately address. By offering catastrophe insurance, employers can:
Expanding the Climate Benefits Portfolio
Beyond catastrophe insurance, employers are implementing a range of climate-related benefits:
Closing the Protection Gap
Aon’s 2024 report highlights a 75% global protection gap – meaning most disaster-related losses are uninsured.
This gap presents a critical opportunity for employers to step in where public systems may fall short. As federal funding for disaster recovery becomes less predictable, private sector solutions like employer-sponsored catastrophe insurance are increasingly vital.
Conclusion
Climate change is redefining the employer-employee relationship. HR professionals must evolve their benefits strategies to address the growing risks posed by natural disasters.
Catastrophe insurance and related climate benefits are not just reactive measures – they are proactive investments in workforce resilience, organizational stability, and long-term employee loyalty. By championing these initiatives, HR leaders can position their organizations as forward-thinking, compassionate, and prepared for the challenges ahead.
If you would like to discuss how we can help you embed catastrophe insurance into your benefits package, please get in touch with us today!
‘Safe workplaces’ is a phrase that evokes the image of well-lit offices, inclusive signage, ergonomic seating, and perhaps a weekly wellness initiative. But beneath the polished exterior, the question of what ‘safe’ really means is becoming increasingly urgent.
Does safety mean physical security? Does it mean freedom from conflict? Or does it mean something deeper…a place where people can bring their full selves – including their pain, their fears, and their histories – without fear of punishment or erasure?
It can be worth employers asking themselves whether some of their ‘safe spaces’ are actually too safe. Not in the sense of being overly protective, but in being overly cautious to the point that real stories of trauma, burnout, and exclusion are never truly heard. In many cases, efforts to be trauma-informed can unintentionally morph into trauma-avoidance, and that silence can come at a cost.
Research shows that over 70% of employees remain silent in the workplace due to fear of negative consequences, even when they perceive their organization as psychologically safe. In the UK alone, more than 7.5 million workers (roughly 22%) struggle with mental health concerns but do not feel comfortable discussing these challenges with their employer. If we zoom out to get a global idea, you will find that anxiety and depression contribute to the loss of an estimated 12 billion workdays every year. These statistics aren’t just a sobering reality check, they are an invitation to rethink what workplace safety could actually mean.
Rather than viewing this as a failure, employers should see it as an opportunity. Every moment of silence is a missed connection, but also a space they can fill with empathy, trust, and change. A truly trauma-informed workplace doesn’t smooth over discomfort. Instead, it creates the conditions in which discomfort can be expressed and met with care (that doesn’t mean turning every meeting into a therapy session, but it does mean making room for honesty!).
Creating this kind of culture begins with simple but powerful shifts. Leaders who are willing to show vulnerability by acknowledging stress and admitting mistakes help to normalize emotional expression. When emotional honesty becomes a shared value rather than a risk, psychological safety grows.
And this isn’t just good for morale, it’s good for performance, too. Studies have shown that teams with high psychological safety are 50% more innovative, experience 25% less burnout, and have 40% lower employee turnover. In other words, when people feel safe to be real, they do better work.
Another key part of building a trauma-informed culture is equipping managers – not to act as therapists, but to act as empathetic witnesses. Unfortunately, despite 76% of managers feeling that their staff’s wellbeing was their concern, only 22% has ever had any form of mental health training. But this training doesn’t have to be overwhelming. Organizations can empower managers with simple tools like active listening techniques, a basic understanding of trauma responses, and permission to hold space without having all the answers.
These efforts can be supported by embedding micro-moments of safety throughout the organization. These don’t have to be big or flashy; a five-minute check-in at the start of a meeting, a culture of peer-to-peer appreciation, or an internal newsletter featuring real employee stories can quietly shift norms over time. After all, the goal is not perfection – it’s connection.
At its heart, a trauma-informed workplace is not about eliminating difficulty. It’s about responding to it with courage, compassion, and a willingness to grow. The most powerful kind of safety isn’t about avoiding pain, but instead making sure no one has to face it alone.
If you would like to discuss how we can help ensure that your workplace is trauma-informed and safe for all employees psychologically, please get in touch with us today!
Employers have a duty to cultivate a workplace culture where people feel supported, not scrutinised; understood, not judged. Addiction – whether to substances or behaviours – remains one of the most pressing yet quietly managed issues in today’s workforce.
Often hidden behind absenteeism, performance dips, or behavioural changes, addiction can deeply affect both the individual and the wider team.
While alcohol and drug misuse are more traditionally associated with workplace risk, other forms of addiction (such as gambling, prescription medication, and even pornography) are becoming increasingly relevant. According to a Bupa survey, over 57% of employees have struggled with some form of addiction. That includes 15% citing alcohol, 14% gambling, and 7% drugs. A further number reported issues with other behaviours, including social media and pornography. These are issues that tend to fly under the radar until a serious incident forces them into the spotlight.
The implications for employers are significant. Alcohol misuse alone costs the UK economy more than £6.4 billion annually, with 3–5% of all workplace absences linked to drinking. In America, this misuse costs an estimated $249 billion.
Yet despite the scale of the problem, addiction remains a deeply stigmatised topic – 43% of employees say they would not disclose an addiction for fear of professional repercussions. At the same time, 71% of employers recognise that addiction impacts their business, while only 13% currently offer structured support such as addiction counselling.
This presents both a challenge and an opportunity; employers who are willing to face addiction openly, and respond with care rather than punishment, can make a profound difference in the lives of their people and improve the health of their business in the process.
The starting point? Clarity. Every organisation should have a clear, compassionate policy that outlines expectations around substance and behavioural use, as well as procedures for support, intervention, and, if necessary, disciplinary action. Crucially, such a policy must extend beyond alcohol and drugs to acknowledge lesser-discussed behaviours like excessive pornography use, as this is not just a question of compliance, but of safeguarding workplace culture. Viewing adult content at work, for example, may seem like an isolated lapse in judgement, but it can damage trust and contribute to a toxic or unsafe environment. One survey even discovered that around 60% of employees had admitted to watching adult content at work – yet few employers are addressing this explicitly.
Support mechanisms must go hand-in-hand with policy. Employee Assistance Programmes (EAPs) are a cornerstone of this approach, offering confidential access to counselling and support services. Promoting these services proactively rather than waiting for a crisis is key, and so too is training line managers to recognise the early warning signs: unexplained absences, mood swings, declining output, or sudden behavioural changes. These patterns are often the first indication that someone is struggling.
While formal interventions may be necessary in some cases, it’s often the small, preventative actions that make the greatest difference. Employers can help reduce reliance on unhealthy coping mechanisms by promoting mental health initiatives, offering stress management support, encouraging regular breaks, and creating space for open dialogue. For example, substituting alcohol at workplace events with inclusive, alcohol-free options to send a message of sensitivity and inclusion.
And in addition to the wellbeing side of this support, addressing addiction makes business sense, too. One study found that organisations with clear alcohol policies saw a 20% reduction in heavy drinking among employees. Beyond cost savings and reduced absenteeism, companies also benefit from improved morale, lower staff turnover, and stronger team cohesion. But perhaps most importantly, they give their people a second chance – and that can have a ripple effect far beyond the office walls.
If you would like to discuss how we can help strengthen your policies and support strategies around addiction support in the workplace, please get in touch with me at anya@orgshakers.com