Should Employers Be Concerned About Gossiping in the Workplace?

Most of us are guilty of having a gossip now and then. And there is no more potent breeding ground for gossiping than that of a workplace – after all, conversations are bound to occur over lunch breaks, in the corridor, or passing the water cooler.

However, is having a workplace that loves a gossip a sign of a healthy work environment, or a toxic one?

One study of 1,400 participants found that those perceived to be ‘office gossips’ were viewed in a negative light when compared to their non-gossiping colleagues.

However, another study determined that gossip enabled people to influence each other, form similar opinions, and build robust social bonds – as well as promoting cooperation amongst groups without the need for formal intervention.

What we’re seeing is that even though gossip is proven to be a tool for social cohesion in the workplace, its connotations can have negative effects on one’s reputation. After all, when we think about how ‘gossiping’ has been presented in popular media, it never tends to be in a favorable light (think shows like Gossip Girl or the endless litany of celebrity gossip columns).

But when it comes to employers being unsure whether or not to be concerned about office gossip, context plays a key role in whether it is acting as a force for good or not. Gossiping can actually be categorized into three different types:

• Positive Gossip – this is when people speak positively about others in their absence and share uplifting stories, leading to the building of trust and the strengthening of social bonds.
• Neutral Gossip – this is when someone talks about someone else purely to share information, and will often constitute mundane topics without any passing of positive or negative judgement.
• Negative Gossip – this is when someone is spreading rumors, criticisms, or unfavorable information about others that damages reputations and relationships.

When employees are engaging in positive or neutral gossip, this tends to lead to increased cohesion and camaraderie, which ultimately helps to strengthen the way that team members communicate and work together.

However, if employers begin to catch wind of negative gossiping taking place, this may be a cause for concern, as it can have a detrimental effect on their workplace culture, and can even lead to bullying allegations depending on the extent of what is being said. This can result in a workplace being dubbed ‘toxic’ and ‘unwelcoming’, which can damage the overall reputation of the organization. It is therefore important for leaders and managers to ensure that they are promoting a culture where the building of interpersonal bonds is encouraged but also aligns with the values of the company, highlighting that gossiping negatively is not something that is condoned.

If you would like to discuss how we can help you build a positive workplace culture that emboldens your reputation, please get in touch with us today.